Assessing the Effects of Humanoid Robot Features on Patient Emotion During a Medicine Delivery Task

Details

• Personal Author:
  Kaber DB ; Swangnetr M ; Taylor KB ; Zhu B
• Description:
  Human perceptions of the "humanness" of robots have been found to be influenced by face, voice and interactivity features. These features have been studied individually in a human robot interaction (HRI) and facial features appear to be strongest in promoting positive human emotions. The objective of this study was to assess the effects of combined humanoid robot features on human emotions during a medicine delivery task. Seven robot prototypes with various combinations of face, voice and interactivity features were developed and classified in terms of levels of humanness. A "Wizard of Oz" experiment was conducted in which 32 subjects received and accepted a simulated bag of medicine from each of the robot prototypes. Both subjective (arousal and valence ratings) and physiological (HR and GSR) measures were collected as indicators of participant emotional states. Results revealed robot configurations with higher levels of humanness promoted positive emotions. Arousal and valence ratings and the HR response had utility for predicting emotions. We also found that additional humanoid features lead to higher GSR ratings, but the trend was not strictly linear with the pre-defined level of robot humanness. [Description provided by NIOSH]
• Subjects:
  Computers Mental Health Occupational Health Safety
• Keywords:
  Equipment Design Human Factors Engineering Physiological Response Psychological Reactions Robotics
• ISSN:
  1071-1813
• Publisher:
  Human Factors and Ergonomics Society
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Proceedings
• Place as Subject:
  California ; North Carolina ; OSHA Region 4 ; OSHA Region 9
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  349-353
• Volume:
  54
• Issue:
  15
• NIOSHTIC Number:
  nn:20054139
• Citation:
  Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting, September 27-October 1, 2010, San Francisco, California. Santa Monica, CA: Human Factors and Ergonomics Society, 2010 Sep; 54(15):349-353
• Federal Fiscal Year:
  2010
• Performing Organization:
  University of North Carolina, Chapel Hill
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Proceedings of the Human Factors and Ergonomics Society 54th Annual Meeting, September 27-October 1, 2010, San Francisco, California
• End Date:
  20270630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:53351ce46f71a4dce54aa2e258654708fc37c254be2b95d39085265209c997f926135f0505300a38b6e863c1b25c697433ec5a94f6feabbecf1910d7faadbfbe
• Download URL:
  https://stacks.cdc.gov/view/cdc/216769/cdc_216769_DS1.pdf
• File Type:
  [PDF - 839.50 KB ]