The Psychosocial, Organizational, and Environmental Stressors Experienced by Food Service Workers in a Hospital Setting During the COVID-19 Pandemic

Details

• Personal Author:
  Davis MF ; Goetzel, Ron Z. ; Kent KB ; Mojica A ; Roemer EC ; Safeer R ; Zhang Y
• Description:
  Objective: To identify stressors faced by hospital food service workers amid the COVID-19 pandemic and effective interventions mitigating these stressors. Methods: In this cross-sectional study, we conducted surveys (n = 305) and interviews (n = 9) in the summer and fall of 2022 with employees in hospital settings to determine the psychosocial, organizational, and environmental stressors they faced during the COVID-19 pandemic and interventions that improved health and well-being. Findings: The main stressors reported were fear of infection, increased work demands and schedule unpredictability, and financial insecurity. Employee well-being was bolstered by regular, clear, bidirectional communication; a sense of community and purpose; benefits like paid sick leave and health insurance coverage; and organizational policies that included masking and vaccine requirements demonstrating commitment to protecting worker health. Conclusion: Organizations can play a critical role in guarding the health, well-being, and resilience of frontline workers. [Description provided by NIOSH]
• Subjects:
  Communicable Diseases Food Handling Food Industry Health Care Facilities Workforce And Services Hospitals Occupational Health Safety Stress, Psychological
• Keywords:
  Author Keywords: Workplace Health Promotion COVID-19 COVID-19, Stressors Employee Health And Well-being Environmental Programs Essential Workers Food Services Food Service Workers Frontline Workers Hospital Intervention Interventions Job Stress Medical Facilities Organizational Policies Psychosocial Psychosocial Factors Supports Wellbeing Wellness Work Organization

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• ISSN:
  1076-2752
• Document Type:
  Text
• Funding:
  Cooperative Agreement
• Genre:
  Journal Article
• Place as Subject:
  Maryland ; OSHA Region 3
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  66
• Issue:
  7
• NIOSHTIC Number:
  nn:20069538
• Citation:
  J Occup Environ Med 2024 Jul; 66(7):556-563
• Contact Point Address:
  Ron Goetzel, PhD, Institute for Health and Productivity Studies, Johns Hopkins Bloomberg School of Public Health, 624 N Broadway, Baltimore, MD 21205
• Email:
  rgoetze1@jhu.edu
• Federal Fiscal Year:
  2024
• NORA Priority Area:
  Healthcare and Social Assistance ; Services
• Performing Organization:
  Johns Hopkins University
• Peer Reviewed:
  True
• Start Date:
  20210901
• Source Full Name:
  Journal of Occupational and Environmental Medicine
• End Date:
  20260831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:6314d9cd31da991f529eb73b20e0d1e12fcd577bae5dff423b15b5f8449f8820b7d94b92ae992b6cf5b6f95a98754efb2bbc4daf1f7d62a49070847360f2f857
• Download URL:
  https://stacks.cdc.gov/view/cdc/207958/cdc_207958_DS1.pdf
• File Type:
  [PDF - 710.34 KB ]