Organisational efficiency and co-worker incivility: A cross-national study of nurses in the USA and Italy

Details

• Alternative Title:
  J Nurs Manag
• Personal Author:
  Viotti, Sara ; Converso, Daniela ; Hamblin, Lydia E. ; Guidetti, Gloria ; Arnetz, Judith E.
• Description:
  Aim
  
  To examine the relationship of co-worker incivility with organisational efficiency, workload and intention to leave in nursing samples from two different countries, the USA and Italy.
  
  Background
  
  Organisational efficiency has received little attention as a possible correlate of co-worker incivility in the nursing management literature. Studies on co-worker incivility have primarily been carried out in North America and no cross- national studies are available.
  
  Method
  
  Data were collected by a self-report questionnaire involving nurses from the USA (n = 341) and Italy (n = 313).
  
  Findings
  
  Organisational efficiency was negatively associated with workload, co-worker incivility and intention to leave in both samples. The path from co-worker incivility to intention to leave was also positive and significant in both samples. Workload was positively associated with co-worker incivility and intention to leave in the US sample, but not in the Italian sample.
  
  Conclusion
  
  The present study suggests that organisational efficiency is central to understanding both co-worker incivility and intention to leave among nurses.
  
  Implications for Nursing Management
  
  Nurse administrators should adopt interventions aimed at fostering organisational efficiency in an effort to reduce nurse co-worker incivility.
  
  
• Subjects:
  Article Co-worker Incivility Conservation Of Resource Theory Cross-national Study Intention To Leave Organisational Efficiency Workload
• Source:
  J Nurs Manag. 26(5):597-604
• Pubmed ID:
  29318688
• Pubmed Central ID:
  PMC6039289
• Document Type:
  Journal Article
• Funding:
  R01 OH009948/The Centers for Disease Control-National Institute for Occupational Safety and Health (CDC-NIOSH)/ ; Italian Ministry of Education, University, and Research (MIUR)/ ; R01 OH009948/OH/NIOSH CDC HHS/United States
• Place as Subject:
  United States
• Volume:
  26
• Issue:
  5
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha256:7bfe5483033bbbe104e0ddbffe5198513e69f3977db4403f5891cefc7f4e8eec
• Download URL:
  https://stacks.cdc.gov/view/cdc/56875/cdc_56875_DS1.pdf
• File Type:
  [PDF - 376.61 KB ]