Organisational Efficiency and Co-Worker Incivility: A Cross-National Study of Nurses in the USA and Italy

Details

• Personal Author:
  Arnetz JE ; Converso D ; Guidetti G ; Hamblin LE ; Viotti S
• Description:
  AIM: To examine the relationship of co-worker incivility with organisational efficiency, workload and intention to leave in nursing samples from two different countries, the USA and Italy. BACKGROUND: Organisational efficiency has received little attention as a possible correlate of co-worker incivility in the nursing management literature. Studies on co-worker incivility have primarily been carried out in North America and no cross-national studies are available. METHOD: Data were collected by a self-report questionnaire involving nurses from the USA (n = 341) and Italy (n = 313). FINDINGS: Organisational efficiency was negatively associated with workload, co-worker incivility and intention to leave in both samples. The path from co-worker incivility to intention to leave was also positive and significant in both samples. Workload was positively associated with co-worker incivility and intention to leave in the US sample, but not in the Italian sample. CONCLUSION: The present study suggests that organisational efficiency is central to understanding both co-worker incivility and intention to leave among nurses. IMPLICATIONS FOR NURSING MANAGEMENT: Nurse administrators should adopt interventions aimed at fostering organisational efficiency in an effort to reduce nurse co-worker incivility. [Description provided by NIOSH]
• Subjects:
  Behavior Health Personnel Occupational Health Safety Surveys And Questionnaires Workload Workplace
• Keywords:
  Author Keywords: Conservation Of Resource Theory Co-worker Incivility Cross-national Study Intention To Leave Nurses Nursing Organisational Efficiency Questionnaires Work Capability Work Capacity Work Environment Workers Workload

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• ISSN:
  0966-0429
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Michigan ; OSHA Region 5
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  26
• Issue:
  5
• NIOSHTIC Number:
  nn:20056196
• Citation:
  J Nurs Manag 2018 Jul; 26(5):597-604
• Contact Point Address:
  Sara Viotti, Department of Psychology, University of Turin, Turin, Italy
• Email:
  daniela.converso@unito.it
• Federal Fiscal Year:
  2018
• Performing Organization:
  Wayne State University - Detroit, Michigan
• Peer Reviewed:
  True
• Start Date:
  20110901
• Source Full Name:
  Journal of Nursing Management
• End Date:
  20150831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:f319b1197dcba15921203e72cd7a2f31c39cbff28c29e3d00eb310042719da0b46b9c22de7b1b63e533ba296bc8de702c6b71ce702a8c629a22b25e3c69e2984
• Download URL:
  https://stacks.cdc.gov/view/cdc/213851/cdc_213851_DS1.pdf
• File Type:
  [PDF - 309.93 KB ]