Linking Workplace Aggression to Employee Well-Being and Work: The Moderating Role of Family-Supportive Supervisor Behaviors (FSSB)

Details

• Alternative Title:
  J Bus Psychol
• Personal Author:
  Yragui, Nanette L. ; Demsky, Caitlin A. ; Hammer, Leslie B. ; Van Dyck, Sarah ; Neradilek, Moni B.
• Description:
  Purpose
  
  The present study examined the moderating effects of family-supportive supervisor behaviors (FSSB) on the relationship between two types of workplace aggression (i.e., patient-initiated physical aggression and coworker-initiated psychological aggression) and employee well-being and work outcomes.
  
  Methodology
  
  Data were obtained from a field sample of 417 healthcare workers in two psychiatric hospitals. Hypotheses were tested using moderated multiple regression analyses.
  
  Findings
  
  Psychiatric care providers’ perceptions of FSSB moderated the relationship between patient-initiated physical aggression and physical symptoms, exhaustion and cynicism. In addition, FSSB moderated the relationship between coworker-initiated psychological aggression and physical symptoms and turnover intentions.
  
  Implications
  
  Based on our findings, family-supportive supervision is a plausible boundary condition for the relationship between workplace aggression and well-being and work outcomes. This study suggests that, in addition to directly addressing aggression prevention and reduction, family-supportive supervision is a trainable resource that healthcare organizations should facilitate to improve employee work and well-being in settings with high workplace aggression.
  
  Originality
  
  This is the first study to examine the role of FSSB in influencing the relationship between two forms of workplace aggression: patient-initiated physical and coworker- initiated psychological aggression and employee outcomes.
  
  
• Subjects:
  Article Conservation Of Resources Theory Family-supportive Supervisor Behaviors Health Occupational Stress Workplace Aggression
• Source:
  J Bus Psychol. 32(2):179-196.
• Pubmed ID:
  29563665
• Pubmed Central ID:
  PMC5858561
• Document Type:
  Journal Article
• Funding:
  R21 OH009983/OH/NIOSH CDC HHS/United States
• Volume:
  32
• Issue:
  2
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha256:146a57e1d3344d09855404a6128205c5fded847ea8b9115754bf037ee41c28ec
• Download URL:
  https://stacks.cdc.gov/view/cdc/52826/cdc_52826_DS1.pdf
• File Type:
  [PDF - 663.96 KB ]