Linking Workplace Aggression to Employee Well-Being and Work: The Moderating Role of Family-Supportive Supervisor Behaviors (FSSB)

Details

• Personal Author:
  Demsky CA ; Hammer LB ; Neradilek MB ; Van Dyck S ; Yragui NL
• Description:
  Purpose: The present study examined the moderating effects of family-supportive supervisor behaviors (FSSB) on the relationship between two types of workplace aggression (i.e., patient-initiated physical aggression and coworker-initiated psychological aggression) and employee well-being and work outcomes. Methodology: Data were obtained from a field sample of 417 healthcare workers in two psychiatric hospitals. Hypotheses were tested using moderated multiple regression analyses. Findings: Psychiatric care providers' perceptions of FSSB moderated the relationship between patient-initiated physical aggression and physical symptoms, exhaustion and cynicism. In addition, FSSB moderated the relationship between coworker-initiated psychological aggression and physical symptoms and turnover intentions. Implications: Based on our findings, family-supportive supervision is a plausible boundary condition for the relationship between workplace aggression and well-being and work outcomes. This study suggests that, in addition to directly addressing aggression prevention and reduction, family-supportive supervision is a trainable resource that healthcare organizations should facilitate to improve employee work and well-being in settings with high workplace aggression. Originality: This is the first study to examine the role of FSSB in influencing the relationship between two forms of workplace aggression: patient-initiated physical and coworker-initiated psychological aggression and employee outcomes. [Description provided by NIOSH]
• Subjects:
  Behavior Family Health Personnel Mental Health Nervous System Occupational Health Safety Staff Development Surveys And Questionnaires Violence
• Keywords:
  Author Keywords: Workplace Aggression Families Family-supportive Supervisor Behaviors Health Care Personnel Health Care Workers Health Conservation Of Resources Theory Health Surveys Medical Personnel Mental Health Occupational Stress Psychiatrists Supervisory Personnel Training Violence Prevention Work-life Balance Worker Health

  More +
• ISSN:
  0889-3268
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Oregon ; OSHA Region 10 ; Washington
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  179-196
• Volume:
  32
• Issue:
  2
• NIOSHTIC Number:
  nn:20049526
• Citation:
  J Bus Psychol 2017 Apr; 32(2):179-196
• Contact Point Address:
  Nanette L. Yragui, Washington State Department of Labor & Industries, SHARP Program, Olympia, WA, USA
• Email:
  Nanette.Yragui@Lni.wa.gov
• Federal Fiscal Year:
  2017
• Performing Organization:
  Washington State Department Labor and Industries
• Peer Reviewed:
  True
• Start Date:
  20110901
• Source Full Name:
  Journal of Business and Psychology
• End Date:
  20140831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:2f03f7f8d87050263aa3b3814530cad1de3454c949348b6e020bfb97a66a76a0db385b1acbc90b1a114a3071dcf3592a6171f97072d3f24679d8fb70a9849a48
• Download URL:
  https://stacks.cdc.gov/view/cdc/210280/cdc_210280_DS1.pdf
• File Type:
  [PDF - 660.67 KB ]