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Managerial and Organizational Discourses of Workplace Bullying
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Sep 2015
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Source: J Nurs Adm. 45(9):457-461.
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Alternative Title:J Nurs Adm
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Description:OBJECTIVE
To explore how workplace bullying is addressed by hospital nursing unit managers and organizational policies.
BACKGROUND
Although workplace bullying is costly to organizations, nurses report that managers do not consistently address the issue.
METHODS
This study used discourse analysis to analyze interview data and policy documents.
RESULTS
There were differences in the manner in which managers and the policy documents labeled bullying-type behaviors and discussed the roles and responsibilities of staff and managers. Policies did not clearly delineate how managers should respond to workplace bullying.
CONCLUSIONS
These differences can allow management variation, not sanctioned by policy. Unclear policy language can also offer insufficient guidance to managers, resulting in differential enforcement of policies.
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Pubmed ID:26301552
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Pubmed Central ID:PMC5570583
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