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World Trade Center Health Program NPN Member Handbook : Nationwide Provider Network
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Version 2: Updated April 2015
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Series: 9.11 WTC Health Program
[PDF-1.64 MB]
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Description:This member handbook was written especially for WTC responders and WTC survivors who receive services through the NPN. The purpose of the handbook is to inform you about Program services, benefits, and your rights and responsibilities as Program participant. In the handbook, you will find information about:
• Medical monitoring exams and initial health evaluations
• Medical and mental health treatment services offered by the Program
• How your WTC-related medical and mental health conditions can be certified so that your treatment can be paid for by the Program
• Cancer care
• How to get your prescriptions filled
• Social services assistance available to you
• Your appeal rights as a Program participant
• Your rights and responsibilities as a Program participant
The WTC Health Program NPN provides care for WTC responders and WTC survivors who live outside of the NY metropolitan area. The Program was specifically set up this way so that it would be convenient for you to access care near your place of work or residence. It also permits continuity of care in the event that you move and need to locate medical providers close to your new residence. If you live in an urban area, the NPN will try to find you care within 30 miles or less of your residence. If you live in a rural area, the NPN will try to find you care within 70 miles or less of your residence. If you would like to learn more about the location of local providers available to you through the NPN, feel free to contact the NPN toll- free at 1-877-498-2911.
NPNHandbook.pdf
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Pages in Document:50 numbered pages
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