Workplace Surface Acting and Marital Partner Discontent: Anxiety and Exhaustion Spillover Mechanisms

Details

• Alternative Title:
  J Occup Health Psychol
• Personal Author:
  Krannitz, Morgan A. ; Grandey, Alicia A. ; Liu, Songqi ; Almeida, David A.
• Description:
  Surface acting (i.e., faking and suppressing emotions at work) is repeatedly linked to employee negative moods and emotional exhaustion, but the consequences may also go beyond work boundaries. We provide a unique theoretical integration of these 2 emotional labor consequences with 2 work-to-family conflict mechanisms, mood spillover and resource drain, to explain why surface acting is likely to create marital partner discontent (i.e., partner's perceived work-to-family conflict and desire for the employee to quit). A survey of 197 hotel managers and their marital partners supported that managers' surface acting was directly related to their partner wanting them to quit, and indirectly to partner's perception of work-to-family conflict via exhaustion consistent with the resource drain mechanism. Anxiety from surface acting had an indirect mediating effect on marital partner discontent through exhaustion. Importantly, controlling for dispositional negativity and job demands did not weaken these effects. Implications for theory and future research integrating work-family and emotional labor are discussed.
• Subjects:
  Adult Anxiety Article Conflict (Psychology) Emotions Exhaustion Factitious Disorders Fatigue Female Humans Industry Interpersonal Relations Interviews As Topic Male Manager Marriage Middle Aged Spillover Spouses Surface Acting Work Work-to-family Conflict Workplace

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• Source:
  J Occup Health Psychol. 20(3):314-325.
• Pubmed ID:
  25705910
• Pubmed Central ID:
  PMC4478215
• Document Type:
  Journal Article
• Funding:
  R01HL107240/HL/NHLBI NIH HHS/United States ; U01 HD051217/HD/NICHD NIH HHS/United States ; U01AG027669/AG/NIA NIH HHS/United States ; U01HD051217/HD/NICHD NIH HHS/United States ; U01HD051218/HD/NICHD NIH HHS/United States ; U01HD051256/HD/NICHD NIH HHS/United States ; U01HD051276/HD/NICHD NIH HHS/United States ; U01HD059773/HD/NICHD NIH HHS/United States ; U01OH008788/OH/NIOSH CDC HHS/United States
• Volume:
  20
• Issue:
  3
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha256:8a0a8429689d3458d20b12dc8097127964be085d48407f3a226a401952318c2f
• Download URL:
  https://stacks.cdc.gov/view/cdc/33007/cdc_33007_DS1.pdf
• File Type:
  [PDF - 375.36 KB ]