Workplace surface acting and marital partner discontent: anxiety and exhaustion spillover mechanisms

Details

• Personal Author:
  Almeida DA ; Grandey AA ; Krannitz MA ; Liu S
• Description:
  Surface acting (i.e., faking and suppressing emotions at work) is repeatedly linked to employee negative moods and emotional exhaustion, but the consequences may also go beyond work boundaries. We provide a unique theoretical integration of these 2 emotional labor consequences with 2 work-to-family conflict mechanisms, mood spillover and resource drain, to explain why surface acting is likely to create marital partner discontent (i.e., partner's perceived work-to-family conflict and desire for the employee to quit). A survey of 197 hotel managers and their marital partners supported that managers' surface acting was directly related to their partner wanting them to quit, and indirectly to partner's perception of work-to-family conflict via exhaustion consistent with the resource drain mechanism. Anxiety from surface acting had an indirect mediating effect on marital partner discontent through exhaustion. Importantly, controlling for dispositional negativity and job demands did not weaken these effects. Implications for theory and future research integrating work-family and emotional labor are discussed. [Description provided by NIOSH]
• Subjects:
  Behavior Family Fatigue Men Mental Disorders Mental Health Occupational Health Safety Stress, Psychological Women Workplace

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• Keywords:
  Author Keywords: Exhaustion Behavior-patterns Emotional-stress Families Humans Job-stress Management-personnel Manager Mental-fatigue Mental-processes Mental-stress Psychological-factors Psychological-fatigue Psychological-stress Service-industries Sociological-factors Spillover Stress Surface Acting Work-practices Work-to-family Conflict Workplace-studies

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• ISSN:
  1076-8998
• Document Type:
  Text
• Funding:
  Cooperative Agreement
• Genre:
  Journal Article
• Place as Subject:
  Oregon ; OSHA Region 10 ; OSHA Region 3 ; Pennsylvania
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  314-325
• Volume:
  20
• Issue:
  3
• NIOSHTIC Number:
  nn:20047329
• Citation:
  J Occup Health Psychol 2015 Jul; 20(3):314-325
• Contact Point Address:
  Morgan A. Krannitz, 112 Moore Building, Psychology Department, The Pennsylvania State University, University Park, PA 16802
• Email:
  mak517@psu.edu
• Federal Fiscal Year:
  2015
• Performing Organization:
  Portland State University
• Peer Reviewed:
  True
• Start Date:
  20050901
• Source Full Name:
  Journal of Occupational Health Psychology
• End Date:
  20081130
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:694e87558817b5a9811a4a1f9edfd6806de54d37cddd8bca3940430a846997b41c1e51c12a8a7d1702d263b72b902c9af9c770a13256268e0465f826d7614b40
• Download URL:
  https://stacks.cdc.gov/view/cdc/202439/cdc_202439_DS1.pdf
• File Type:
  [PDF - 217.13 KB ]