The dark side of workplace technology: cyber-related counterproductive work behavior, workplace mistreatment, and violation of workplace ethics.

Details

• Personal Author:
  Howard DJ ; Spector PE
• Description:
  While technology is beneficial in many ways for organizations, it also allows employees a plethora of new methods to engage in workplace mistreatment and other counterproductive work behavior (CWB). Thus, technology's role in the changing nature of work includes contributing to deleterious organizational and employee wellbeing outcomes. This chapter focuses on newer cyber-CWB and cyber occupational health psychology (C-OHP) constructs that lead to these negative workplace effects, including cyber incivility, cyberbullying, cyberloafing, and cybersecurity behaviors. The extant literature in this nascent area suggests that many of these behaviors occur on a frequent basis in today's workplace, and we provide recommendations to lessen the occurrence of C-CWB and C-OHP behaviors. We also discuss potential drawbacks of commonly employed deterrents of these behaviors, such as social media screening and workplace monitoring. [Description provided by NIOSH]
• Subjects:
  Behavior Bullying Occupational Health Safety Workplace
• Keywords:
  Work organization; Occupational psychology; Psychological responses; Workplace studies; Worker health; Qualitative analysis; Workers; Work environment; Behavior; Bullying; Screening methods; Monitoring systems
• ISBN:
  9781108417631
• Publisher:
  Cambridge University Press
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Book
• Place as Subject:
  Florida ; OSHA Region 4
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• NIOSHTIC Number:
  nn:20065313
• Citation:
  The Cambridge handbook of the changing nature of work. Hoffman BJ, Shoss MK, Wegman LA eds. New York: Cambridge University Press, 2020 Apr; :509-531
• Editor(s):
  Hoffman BJ; Shoss MK; Wegman LA
• Federal Fiscal Year:
  2020
• Performing Organization:
  Sunshine Education and Research Center, University of South Florida
• Peer Reviewed:
  False
• Start Date:
  20050701
• Source Full Name:
  The Cambridge handbook of the changing nature of work
• End Date:
  20290630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:ea333328769485cd0bd7adea6c7f49d0beda319f14a1ef6d36662c802b58cd7ced142fbfec0226c2c9033b68c919be402b8405c5ebb37b6773f721563b7fb493
• Download URL:
  https://stacks.cdc.gov/view/cdc/249399/cdc_249399_DS1.pdf
• File Type:
  [PDF - 172.16 KB ]