An exploration of managers' discourses of workplace bullying

Details

• Personal Author:
  Beaton R ; Boutain DM ; de Castro AB ; Johnson SL ; Tsai JH-C
• Description:
  AIM: To identify discourses used by hospital nursing unit managers to characterize workplace bullying, and their roles and responsibilities in workplace bullying management. BACKGROUND: Nurses around the world have reported being the targets of bullying. These nurses often report that their managers do not effectively help them resolve the issue. There is scant research that examines this topic from the perspective of managers. METHODS: This was a descriptive, qualitative study. Interviews were conducted with hospital nursing unit managers who were recruited via purposive and snowball sampling. Data were analyzed using Willig's Foucauldian discourse analysis. RESULTS: Managers characterized bullying as an interpersonal issue involving the target and the perpetrator, as an intrapersonal issue attributable to characteristics of the perpetrator, or as an ambiguous situation. For interpersonal bullying, managers described supporting target's efforts to end bullying; for intrapersonal bullying, they described taking primary responsibility; and for ambiguous situations, they described several actions, including doing nothing. CONCLUSION: Managers have different responses to different categories of bullying. Efforts need to be made to make sure they are correctly identifying and appropriately responding to incidents of workplace bullying. [Description provided by NIOSH]
• Subjects:
  Behavior Bullying Health Care Facilities Workforce And Services Health Personnel Mental Health Occupational Health Safety Workplace
• Keywords:
  Author Keywords: Leadership Management Medical Facilities Nurses Nursing Nursing Research Occupational Health Professional Issue Psychological Effects Psychology Work Environment Workers Workplace Bullying

  More +
• ISSN:
  0029-6473
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  OSHA Region 10 ; Washington
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  65-273
• Volume:
  50
• Issue:
  4
• NIOSHTIC Number:
  nn:20049330
• Citation:
  Nurs Forum 2015 Oct-Dec; 50(4):265-273
• Contact Point Address:
  Susan L.Johnson, PhD, RN, University of Washington, Tacoma, WA 98402
• Email:
  slj6@u.washington.edu
• Federal Fiscal Year:
  2016
• Performing Organization:
  University of Washington
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Nursing Forum
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:17cbe3ff44cfb2a334029f046905e18ae8b90aac65c8de4577f74cce88a94a70f1355271a561107062bb7db0ad43512cc24a6cd0c0f8e973ebe50962a1460509
• Download URL:
  https://stacks.cdc.gov/view/cdc/203801/cdc_203801_DS1.pdf
• File Type:
  [PDF - 213.74 KB ]