Effect of Workplace Incivility on End-of-Work Negative Affect: Examining Individual and Organizational Moderators in a Daily Diary Study

Details

• Personal Author:
  Che XX ; Meier LL ; Yan Y ; Zhou ZE
• Description:
  Although previous studies have linked workplace incivility with various negative outcomes, they mainly focused on the long-term effects of chronic exposure to workplace incivility, whereas targets' short-term reactions to incivility episodes have been largely neglected. Using a daily diary design, the current study examined effects of daily workplace incivility on end-of-work negative affect and explored potential individual and organizational moderators. Data collected from 76 full-time employees across 10 consecutive working days revealed that daily workplace incivility positively predicted end-of-work negative affect while controlling for before-work negative affect. Further, the relationship was stronger for people with low emotional stability, high hostile attribution bias, external locus of control, and people experiencing low chronic workload and more chronic organizational constraints, as compared with people with high emotional stability, low hostile attribution bias, internal locus of control, and people experiencing high chronic workload and fewer chronic organizational constraints, respectively. [Description provided by NIOSH]
• Subjects:
  Behavior Men Mental Health Nervous System Occupational Health Safety Women Workplace
• Keywords:
  Author Keywords: Diary Study Emotional Stress Employees Humans Mental Health Negative Affect Personality Physical Reactions Psychological Factors Psychological Stress Psychosocial Factors Stress Stressor Work Environment Workers Work Performance Workplace Incivility Workplace Studies

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• ISSN:
  1076-8998
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Florida ; OSHA Region 4
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  117-130
• Volume:
  20
• Issue:
  1
• NIOSHTIC Number:
  nn:20062742
• Citation:
  J Occup Health Psychol 2015 Jan; 20(1):117-130
• Contact Point Address:
  Zhiqing E. Zhou, Florida Institute of Technology, School of Psychology, Melbourne, FL 32904
• Email:
  zzhou@fit.edu
• Federal Fiscal Year:
  2015
• Performing Organization:
  Sunshine Education and Research Center, University of South Florida
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Occupational Health Psychology
• End Date:
  20290630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:c7fd1b7a9d740293ae677e01407ea53cd226d0e93026ef7cad774ba8b36d24fa0a2091ec529c3cb127e13161768380e7053f17f75acde9654ac517afd26f364b
• Download URL:
  https://stacks.cdc.gov/view/cdc/225933/cdc_225933_DS1.pdf
• File Type:
  [PDF - 321.40 KB ]