The role of appraisals and emotions in understanding experiences of workplace incivility

Details

• Personal Author:
  Bunk JA ; Magley VJ
• Description:
  Theoretically grounded in both the cognitive-motivational-relational theory of emotions and affect events theory, the present research used multiple analytic techniques and positioned appraisals and emotions as key variables in understanding the experience of incivility at work. Data consisted of survey responses from a stratified random sample of 522 U.S. working adults. K-means cluster analyses revealed interindividual differences in cognitive/emotional responding to workplace incivility experiences. In addition, multiple mediation analyses revealed that optimism and emotionality may play important roles in showing why the experience of incivility is related to job-related outcomes. The results help to advance workplace mistreatment research and suggest possible strategies for organizations to maintain civil working environments. [Description provided by NIOSH]
• Subjects:
  Behavior Men Mental Health Occupational Health Safety Stress, Psychological Women Workplace
• Keywords:
  Affect Events Theory Appraisal Theory Author Keywords: Workplace Incivility Humans Psychological-effects Psychological-factors Psychological-reactions Psychological-stress Psychology Work-environment Work-practices Workers Workplace Emotions

  More +
• ISSN:
  1076-8998
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Connecticut ; OSHA Region 1 ; OSHA Region 3 ; Pennsylvania
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  87-105
• Volume:
  18
• Issue:
  1
• NIOSHTIC Number:
  nn:20047486
• Citation:
  J Occup Health Psychol 2013 Jan; 18(1):87-105
• Contact Point Address:
  Jennifer A. Bunk, Department of Psychology, West Chester University, West Chester, PA 19383
• Email:
  jbunk@wcupa.edu
• Federal Fiscal Year:
  2013
• Performing Organization:
  University of Connecticut Storrs, Storrs-Mansfield
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Occupational Health Psychology
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:f5315ab0cfeeabe0c40203dc8984bd9cceb8b4d8f63cd95ea538e677ee65221bd4ec863a2d4a2f0e847ff99584434209fcf013dc6d5746cc23c98b38f033a2fd
• Download URL:
  https://stacks.cdc.gov/view/cdc/202541/cdc_202541_DS1.pdf
• File Type:
  [PDF - 722.22 KB ]