An Expanded Typology of Conflict at Work: Task, Relationship and Non-Task Organizational Conflict as Social Stressors

Details

• Personal Author:
  Bruk-Lee V ; Nixon AE ; Spector PE
• Description:
  This study investigated the roles of three types of conflict at work - task, relationship and nontask organizational - in predicting employee strain. These conflict types refer to disputes over issues that are, respectively, work-task specific, driven by emotionally charged interpersonal animosity or rooted in more broad organizationally relevant issues. Findings from a sample of 260 working adults from various organizations in the United States supported the notion that the three types of conflict function as social stressors and are related to a variety of psychological, behavioural and physical strains. They extend previous research based primarily on relationship conflict. Non-task organizational conflict emerged as a key predictor across strain criteria, thus highlighting the importance of including a more complete conceptualization of the conflict construct in social stress research. The results for task conflict are at variance with findings that it can be beneficial, and suggest that its negative relationship with well-being may be due to its cooccurrence with the other forms of conflict. These findings provide support for an expanded typology of conflict. [Description provided by NIOSH]
• Subjects:
  Men Mental Health Occupational Health Safety Women Workload Workplace
• Keywords:
  Author Keywords: Social Stressor Conflict Employees Humans Occupational Health Physical Stress Psychological Responses Psychological Stress Psychology Sociology Strain Stress Task Performance Well-being Work Capability Work Capacity Work Environment Workers

  More +
• ISSN:
  0267-8373
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Florida ; Oregon ; OSHA Region 10 ; OSHA Region 4
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  339-350
• Volume:
  27
• Issue:
  4
• NIOSHTIC Number:
  nn:20062600
• Citation:
  Work Stress 2013 Oct-Dec; 27(4):339-350
• Contact Point Address:
  Valentina Bruk-Lee, Department of Psychology, Florida International University, Miami, FL
• Email:
  vblee@fiu.edu
• Federal Fiscal Year:
  2014
• Performing Organization:
  Sunshine Education and Research Center, University of South Florida
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Work and Stress
• End Date:
  20290630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:c1a9635ce8d61c2450c95f1b753cc6c3a95899e8037ed88233c70866b33eeb7c99af3647ef083410a0abef37a04cebe0d01b549533af312808fa895b4444d75b
• Download URL:
  https://stacks.cdc.gov/view/cdc/225808/cdc_225808_DS1.pdf
• File Type:
  [PDF - 268.95 KB ]