The Feasibility of Workload Monitoring Among Law Enforcement Officers: A Multi-Methodological Approach

Details

• Personal Author:
  Blackburn JT ; Gerstner GR ; Giuliani-Dewig HK ; Padua DA ; Register-Mihalik JK ; Ryan ED ; Staley JA
• Description:
  This study examined the feasibility of workload monitoring to assess internal workload in law enforcement officers (LEO) using a multi-methodological approach. Fifty front-line LEO completed workload surveys on workdays for eight weeks. Retention and adherence were assessed across the survey period. LEO completed usability and likelihood to continue questionnaires, while departmental administrators (n = 8) received workload reports and completed utility and sustainability questionnaires. A subsample of LEO and administrators participated in semi-structured interviews, following consensual qualitative research design. LEO retention (96%), survey adherence (94%), and usability scores (88.3/100) were high, with a moderate likelihood to continue to use the survey. Administration reported high utility and sustainability. The high adherence rates and usability scores, coupled with strong administrative support, suggest that workload monitoring may be a feasible strategy among LEO to monitor occupational workloads. The LEO and administration feedback highlight areas of improvement (e.g., data transparency, departmental collaboration) to inform future implementation. [Description provided by NIOSH]
• Subjects:
  Ergonomics Law Enforcement Occupational Health Safety Stress, Psychological Surveys And Questionnaires
• Keywords:
  Author Keywords: Usability Feasibility Studies Job Stress Law Enforcement Workers Public Safety Qualitative Analysis Questionnaires Training Load
• ISSN:
  0003-6870
• Document Type:
  Text
• Funding:
  Grant ; Cooperative Agreement
• Genre:
  Journal Article
• Place as Subject:
  North Carolina ; OSHA Region 3 ; OSHA Region 4 ; West Virginia
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  116
• NIOSHTIC Number:
  nn:20069481
• Citation:
  Appl Ergon 2024 Apr; 116:104212
• Contact Point Address:
  Eric D. Ryan, Department of Exercise and Sport Science, Adjunct Department of Health Sciences, University of North Carolina at Chapel Hill, 209 Fetzer Hall, CB #8700, Chapel Hill, NC 27599-8700, USA
• Email:
  edryan@email.unc.edu
• Federal Fiscal Year:
  2024
• NORA Priority Area:
  Healthcare and Social Assistance
• Performing Organization:
  University of North Carolina, Chapel Hill
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Applied Ergonomics
• End Date:
  20270630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:9350d42729865db410a0d35ee5259b6b3bbd2ba6cd714f023cb180b2bffb425de7fdb54fcc35615952d9818f0347f38a141f471998c9ebf840fd388234585cad
• Download URL:
  https://stacks.cdc.gov/view/cdc/207916/cdc_207916_DS1.pdf
• File Type:
  [PDF - 969.34 KB ]