A Literature Review on Safety Perception and Trust During Human-Robot Interaction with Autonomous Mobile Robots That Apply to Industrial Environments

Details

• Personal Author:
  Haney JM ; Liang C-J
• Description:
  Introduction: Autonomous mobile robots are rapidly emerging in the workplace, which potentially creates new hazards for human workers that interact with them. Purpose: We aimed to systematically review previous research on human-robot interaction with autonomous mobile robots that apply to industrial environments, and to identify research needs to improve worker safety and trust. Methods: We completed a systematic review following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses methodology. We focused on articles that contained experiments with human participants and that included findings associated with improving safety and/or trust of workers who interact with mobile robots in industrial environments. We identified 50 articles that fit inclusion/exclusion criteria for the review. Results: Almost all of the reported experiments were conducted in a controlled laboratory setting. There were 27 different types of autonomous mobile robots. Only two studies involved industrial mobile robots that were commercially available and could be implemented in an industrial environment. Most studies used questionnaires, with the most common topic relating to participant perceptions of various robot traits, while few directly evaluated perceived safety and trust using questionnaires. Behavioral and physiological assessment methods were used in 70% and 8% of the studies, respectively. Separation distance between the participant and robot was the most common behavioral assessment method. A variety of robot characteristics were found to have a significant effect on human perception of safety and other similar concepts. Conclusions: Future research requires rigorous reporting of participant demographics and experience level with robots. We found that 34% and 44% of references failed to report the mean age of their participant sample and their experience with robots, respectively. Among several gaps that we identified in the literature were a lack of field experiments, sparse research involving multiple mobile robots, and limited use of industrial mobile robots in experiments with human participants. [Description provided by NIOSH]
• Subjects:
  Automation Manufacturing And Industrial Facilities Occupational Health Safety
• Keywords:
  Author Keywords: Human-robot Interaction Autonomous Mobile Robot Emerging Technology Human Factors Engineering Manufacturing Robotics Safety Trust Worker Safety
• ISSN:
  2472-5838
• Document Type:
  Text
• Genre:
  Journal Article
• Place as Subject:
  OSHA Region 3 ; West Virginia
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Division:
  DSR - Division of Safety Research
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  6-27
• Volume:
  12
• Issue:
  1
• NIOSHTIC Number:
  nn:20069125
• Citation:
  IISE Trans Occup Ergon Hum Factors 2024 Apr; 12(1-2):6-27
• Contact Point Address:
  Justin M. Haney, Division of Safety Research, National Institute for Occupational Safety and Health, Morgantown, WV, USA
• Email:
  poe5@cdc.gov
• Federal Fiscal Year:
  2024
• NORA Priority Area:
  Manufacturing
• Peer Reviewed:
  True
• Source Full Name:
  IISE Transactions on Occupational Ergonomics and Human Factors
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:c086dda9b7b644164e1cbb7356d7ab19c75182e200cc26c60d6ff998d443aa5e038138ac0764d7fe40d581a1f1128d10e4832a10c226e0d1619ae0711edb47b3
• Download URL:
  https://stacks.cdc.gov/view/cdc/207662/cdc_207662_DS1.pdf
• File Type:
  [PDF - 2.17 MB ]