Consequences of Work Group Manpower and Expertise Understaffing: A Multilevel Approach

Details

• Personal Author:
  Hudson CK ; Shen W
• Description:
  Complaints of chronic understaffing in organizations have become common among workers as employers face increasing pressures to do more with less. Unfortunately, despite its prevalence, there is currently limited research in the literature regarding the nature of workplace understaffing and its consequences. Taking a multilevel approach, this study introduces a new multidimensional conceptualization of subjective work group understaffing, comprising of manpower and expertise understaffing, and examines both its performance and well-being consequences for individual workers (Study 1) and work groups (Study 2). Results show that the relationship between work group understaffing and individual and work group emotional exhaustion is mediated through quantitative workload and role ambiguity for both levels of analysis. Work group understaffing was also related to individual job performance, but not group performance, and this relationship was mediated by role ambiguity. Results were generally similar for the 2 dimensions of understaffing. Implications for theory and research and future research directions are discussed. [Description provided by NIOSH]
• Subjects:
  Occupational Health Safety Stress, Psychological
• Keywords:
  Author Keywords: Understaffing Burnout Employee Satisfaction Job Performance Job Stress Mediators Occupational Psychology Well-being Work Organization Work Performance
• ISSN:
  1076-8998
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Florida ; OSHA Region 4
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  85-98
• Volume:
  23
• Issue:
  1
• NIOSHTIC Number:
  nn:20069079
• Citation:
  J Occup Health Psychol 2018 Jan; 23(1):85-98
• Contact Point Address:
  Winny Shen, Department of Psychology, University of Waterloo, 200 University Avenue West, Waterloo, ON Canada N2L 3G1
• Email:
  winny.shen@uwaterloo.ca
• Federal Fiscal Year:
  2018
• Performing Organization:
  Sunshine Education and Research Center, University of South Florida
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Occupational Health Psychology
• End Date:
  20290630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:4b1e541bb1b5a9cdcf32a5904c79cd3ad6ba5a174fe9de8ffee70a0ba46b2ac9cc4ce360d949d2544568be477e1406519b1a4b31c9332a71ccaf0c137cc54477
• Download URL:
  https://stacks.cdc.gov/view/cdc/207625/cdc_207625_DS1.pdf
• File Type:
  [PDF - 194.50 KB ]