Key processes for continuous safety improvement: behavior-based recognition and celebration
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1997/10/01
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By Geller ES
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Description:Group celebrations and interpersonal recognition go hand-in-hand in cultivating a culture of actively caring people who work interdependently to keep each other injury-free. Group celebrations foster the spirit of belongingness needed in a total safety culture. However, such celebrations do not provide sufficient recognition for those special individuals who "made it happen." As noted, in any group project, some individuals champion the effort, while others "go with the flow." Since some participants deserve more credit than others, group recognition should be followed by one-on-one recognition. Recognizing these champions shows that management realizes the importance of individual leadership in team accomplishment. This process adds to the internal motivational script that each person has begun to develop (thanks to the group celebration) and increases the likelihood of continued leadership. This article has presented basic guidelines for increasing the quality of interpersonal recognition, as well as ways to receive recognition. A person must learn to receive recognition well-to listen intently to every word of praise with positive regard. The commendation must not be denied nor should credit be deflected to others. Complimenting the praise-giver for taking the time to offer quality recognition increases the likelihood thats/he will give similar recognition in the future. Thanks to the reciprocity norm, quality reception of quality recognition will likely cause the praise-giver to commend others for their safety-related behavior more often. Is there a better way to keep people involved in achieving the many small wins needed to prevent work-related injuries? I don't think so. [Description provided by NIOSH]
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ISSN:0099-0027
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Pages in Document:40-44
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Volume:42
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Issue:10
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NIOSHTIC Number:nn:20048943
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Citation:Prof Saf 1997 Oct; 42(10):40-44
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Federal Fiscal Year:1998
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Performing Organization:Virginia Polytechnic Institute and State University, Department of Psychology, Center for Applied Behavior Systems, Blacksburg, Virginia
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Peer Reviewed:True
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Start Date:19960201
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Source Full Name:Professional Safety
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End Date:19980831
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Main Document Checksum:urn:sha-512:8727fbffeb45dcf38cdf245f83ab878e10c1e4e46883bd02286b819c19117d8d8d4ea41e371e9e26ebc3b0b76a38f9f1015cafec02cdb78fe7be1f8757ea695f
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