An eye for an eye? Exploring the relationship between workplace incivility experiences and perpetration

Details

• Personal Author:
  Barnes-Farrell JL ; Bunk JA ; Gallus JA ; Magley VJ ; Matthews RA
• Description:
  We examined the effects of gender and organizational climate for incivility on the relationship between individuals' incivility experiences and perpetration. Based on Andersson and Pearson's (1999) concept of the incivility spiral, Naylor, Pritchard, and Ilgen's (1980) theory of behavior in organizations, and social interactionist theory (Felson & Tedeschi, 1993), we proposed an interaction between incivility experiences, organizational climate for incivility (organizational tolerance and policies), and gender in predicting incivility perpetration. Results indicate that incivility experiences predict incivility perpetration and that men are more likely to be uncivil to others when their organization tolerates rudeness. Women's incivility experiences were associated with increased incivility perpetration, but were unaffected by incivility climate. Implications for research and practice are discussed. [Description provided by NIOSH]
• Subjects:
  Behavior Men Mental Health Occupational Health Safety Stress, Psychological Women Workplace
• Keywords:
  Author Keywords: Incivility Behavior-patterns Gender Humans Incivility Climate Incivility Perpetration Organizational Climate Psychological-effects Psychological-stress Psychology Work-environment Worker-health Workers

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• ISSN:
  1076-8998
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Connecticut ; Kentucky ; OSHA Region 1 ; OSHA Region 3 ; OSHA Region 4 ; Pennsylvania ; Virginia
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  143-154
• Volume:
  19
• Issue:
  2
• NIOSHTIC Number:
  nn:20047543
• Citation:
  J Occup Health Psychol 2014 Apr; 19(2):143-154
• Contact Point Address:
  Jessica A. Gallus, 6000 6th Street, Fort Belvoir, VA 22060
• Email:
  jessica.gallus@gmail.com
• Federal Fiscal Year:
  2014
• Performing Organization:
  University of Connecticut Storrs, Storrs-Mansfield
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Occupational Health Psychology
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:61d81f034d60f77ad3a38faf3641d2944083a2755ed5fe06bed3ac9f231e62f60c264d7baf45851ad8e51b20de37e7b0ad5ab9bc561a677fb3db2e4743d52f58
• Download URL:
  https://stacks.cdc.gov/view/cdc/202568/cdc_202568_DS1.pdf
• File Type:
  [PDF - 202.45 KB ]