Workplace incivility at the daily level: the effects of rumination on performance and revenge motives

Details

• Personal Author:
  Shapiro J
• Description:
  Ruminating about stressful experiences at work may have negative effects for employees and the organization, but has been widely overlooked in organizational research. In order to address this gap, I examined the process by which incivility affects performance and revenge motives in the workplace. A meditational model was tested, in which stress reactive rumination mediates the relationship between incivility and performance, as well as between incivility and revenge motives. These mediated relationships were examined at the intra-individual level, such that data-points were nested within employees over time. I surveyed 108 healthcare professionals daily over a two-week study period. The data indicate that there was a significant indirect effect of incivility to performance through rumination; on occasions when incivility occurs, an individual's tendency to ruminate increases and consequently, performance is impaired. Theoretical and practical implications of the findings are discussed. [Description provided by NIOSH]
• Subjects:
  Behavior Men Mental Health Occupational Health Safety Stress, Psychological Women Workplace
• Keywords:
  Humans Models Psychological-effects Psychological-responses Psychological-stress Psychology Stress Work-environment Work-performance Workers
• Publisher:
  University of Connecticut
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Dissertation
• Place as Subject:
  Connecticut ; OSHA Region 1
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  1-40
• NIOSHTIC Number:
  nn:20047435
• Citation:
  Storrs, CT: University of Connecticut, 2013 Sep; :1-40
• Email:
  jenna.shapiro@uconn.edu
• Federal Fiscal Year:
  2013
• Performing Organization:
  University of Connecticut Storrs, Storrs-Mansfield
• Peer Reviewed:
  False
• Start Date:
  20050701
• Source Full Name:
  Workplace incivility at the daily level: the effects of rumination on Pperformance and revenge motives
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:9daae28da64de918c3a548637e5447c9f2e9d3f9a70dc2cf384f0935d2986c7be53384119d32faca5426c949b8eab651f8aef6b8a9b6551f720918c717a85116
• Download URL:
  https://stacks.cdc.gov/view/cdc/202496/cdc_202496_DS1.pdf
• File Type:
  [PDF - 330.10 KB ]