An investigation of organizational and regulatory discourses of workplace bullying
Peer Reviewed
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2015/10/01
Details
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Personal Author:
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Description:Organizations use policies to set standards for employee behaviors. Although many organizations have policies that address workplace bullying, previous studies have found that these policies affect neither workplace bullying for targets who are seeking assistance in ending the behaviors nor managers who must address incidents of bullying. This article presents the findings of a study that used critical discourse analysis to examine the language used in policies written by health care organizations and regulatory agencies to regulate workplace bullying. The findings suggest that the discussion of workplace bullying overlaps with discussions of disruptive behaviors and harassment. This lack of conceptual clarity can create difficulty for managers in identifying, naming, and disciplining incidents of workplace bullying. The documents also primarily discussed workplace bullying as a patient safety concern. This language is in conflict with organizations attending to worker well-being with regard to workplace bullying. Description provided by NIOSH
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Subjects:
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Keywords:
- Behavior
- Behavior-patterns
- Management-personnel
- Health-care-personnel
- Medical-personnel
- Author Keywords: government regulation
- National Institute of Occupational Safety and Health
- NIOSH
- Occupational Safety and Health Administration
- OSHA
- leadership
- management
- workplace bullying
- health care organizations
- organizational culture/climate
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ISSN:2165-0799
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Pages in Document:452-461
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Volume:63
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Issue:10
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NIOSHTIC Number:nn:20047497
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Citation:Workplace Health Saf 2015 Oct; 63(10):452-461
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Contact Point Address:Susan L. Johnson, Assistant Professor, University of Washington Tacoma, 1900 Commerce St., Tacoma, WA 98402, USA
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Email:slj6@uw.edu
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Federal Fiscal Year:2016
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Performing Organization:University of Washington
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Peer Reviewed:True
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Start Date:20050701
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Source Full Name:Workplace Health & Safety
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End Date:20250630
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Main Document Checksum:urn:sha-512:1bcc429f949180cf355b1049b571482feebde95495dd5894a1bf58921e5a564e9bf2b041db6b85b342b1db7f7e2d23d7f5f01e4e632865995c9a52627a733144
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