PROVISION OF HIV TEST RESULTS BY TELEPHONE
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2019/08/05
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Description:Provision of HIV Test Results by Telephone incorporates a policy change regarding communication of HIV test results at a public sexual health clinic in Victoria, Australia. The policy change was made on January 1, 2013, and permits men to obtain their HIV test result via telephone. Clinic patients are asked to call the clinic 7 days after their HIV test, and are asked to confirm their identity prior to receiving their test results. Prior to the policy change, men were required to re-attend the clinic at least 7 days after a HIV test to receive test results via face-to-face consultation. Clinic staff receive training on the new policy change and procedures to ensure safe and effective telephone consultations. The policy change is restricted to clients with HIV-negative test results. HIV-positive test results are provided at face-to-face consultations after patients are called by clinic staff and asked to return for their results.
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Main Document Checksum:urn:sha-512:bf1eaa02a2265d0ca9a38815556312553558b66b7611ec2be630dd0047d118030d045c0a35f9ea93160d579fc3af700cb0b50ca81d0fac15bded8589f98b96bd
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