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Description:Telehealth Programs in Veterans Administration (VA) clinics offer persons with HIV (PWH) specialty care via telehealth in nearby Veteran Affairs primary care clinics, instead of a distant HIV clinic located in a large VA facility. Patients choosing to use telehealth were scheduled for appointments at previously assigned follow-up intervals, as determined at their last HIV clinic visit. Protocols for telehealth scheduling and visits followed local facility policies. Protocols varied across networks, but in all cases involved secure videoconferencing between HIV specialist providers in central HIV clinics and patients in private rooms in VA primary care clinics. Telehealth visits were conducted by the same providers conducting in-person visits and included the same care elements. Telehealth technicians in the VA primary care clinics obtained vital signs and assisted with use of videoconferencing units and related technology as available to conduct limited physical exams (e.g., remote stethoscopes and high-resolution exam cameras for skin and oral exams). Laboratory and in some cases basic radiology facilities were available in the VA primary care clinics.
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