ACCESS NY PATIENT NAVIGATION PROGRAM

Details

• Description:
  ACCESS NY Patient Navigation Program is an initiative of Amida Care (AC), a New York City Medicaid HIV health plan. The intervention is designed to reduce the time to first HIV primary care visit and improve retention in HIV care for people with HIV who were recently enrolled in the health plan and were unconnected to care, or re-engage long-time members who had dropped out of care. Community health outreach workers (CHOWs) and health navigators (HNs) are hired and trained as patient navigators. CHOWs and HNs assist members with maintaining scheduled appointments, understanding the nature of HIV, and managing their care. HNs also conduct needs assessments and assist in developing and implementing care plans. Once patient navigators are assigned to a member, up to five attempts are made to contact the member, using a combination of an introductory letter, phone calls, and a home visit. After a successful contact is made, patient navigators meet with their assigned member at least weekly, and facilitate making the initial appointments. accompany clients to their first medical appointment, and support clients in making further appointments. Patient navigators also arrange transportation to and from appointments, assist with filling medication prescriptions, make connections to case management, help patients receive lab work, and follow up with service providers to ensure individual patient needs are being met. Case assignments remained open for a maximum of three months
• Document Type:
  Report
• CIO:
  NCHHSTP
• Division:
  NCHHSTP_DHAP
• Topic:
  PRS Project HIV Compendium
• Collection(s):
  Historical CDC.gov Content
• Main Document Checksum:
  urn:sha256:16fdb24a28cf3b7ce0f61c5b46df89656d046049a712183b19cc647e371f6415
• Download URL:
  https://stacks.cdc.gov/view/cdc/149598/cdc_149598_DS1.pdf
• File Type:
  [PDF - 248.78 KB ]