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Description:LA Links is a combined data-to-care and patient navigation program. The intervention uses routinely collected HIV surveillance data, cross-referenced with other secondary data sources (e.g., vital records, incarceration records, and driver’s license records), to identify and contact PWH who are not in care (NIC). The HIV surveillance data and other data sources are used to generate weekly lists of PWH who received a new HIV diagnosis and NIC or had previously received a HIV diagnosis and NIC. The lists of eligible individuals are shared with linkage-to-care coordinators (LCCs), who assist in navigating PWH to HIV care services and social services to address any barriers to care. LCCs have backgrounds in nursing or social work and are trained in medication management, medical case management, and HIV treatment adherence counseling. LCCs attempt to contact individuals on their lists, explain the purpose of LA Links, and enroll PWH in the program. Once enrolled, LCCs work with individuals for 90 days on average, guiding them through the process of linking to or reengaging in care, offering treatment adherence counseling, and referring them to critical support (e.g., transportation) and prevention services. Care-asusual services, partner services, and short-term pilot linkage and retention programs were also available throughout the study period.
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