Associations Among Health Care Workplace Safety, Resident Satisfaction, and Quality of Care in Long-Term Care Facilities

Details

• Alternative Title:
  J Occup Environ Med
• Personal Author:
  Boakye-Dankwa, Ernest ; Teeple, Erin ; Gore, Rebecca ; Punnett, Laura
• Corporate Authors:
  Procare Research Team
• Description:
  Objective:
  
  We performed an integrated cross-sectional analysis of relationships between long-term care work environments, employee and resident satisfaction, and quality of patient care.
  
  Methods:
  
  Facility-level data came from a network of 203 skilled nursing facilities in 13 states in the eastern United States owned or managed by one company. K-means cluster analysis was applied to investigate clustered associations between safe resident handling program (SRHP) performance, resident care outcomes, employee satisfaction, rates of workers’ compensation claims, and resident satisfaction.
  
  Results:
  
  Facilities in the better-performing cluster were found to have better patient care outcomes and resident satisfaction; lower rates of workers compensation claims; better SRHP performance; higher employee retention; and greater worker job satisfaction and engagement.
  
  Conclusion:
  
  The observed clustered relationships support the utility of integrated performance assessment in long-term care facilities.
  
  
• Subjects:
  Cross-Sectional Studies Humans Job Satisfaction Long-Term Care Moving And Lifting Patients Occupational Health Patient Satisfaction Personnel Turnover Quality Of Health Care Skilled Nursing Facilities Surveys And Questionnaires Task Performance And Analysis Work Engagement Workers' Compensation

  More +
• Source:
  J Occup Environ Med. 59(11):1127-1134
• Pubmed ID:
  28945639
• Pubmed Central ID:
  PMC6525336
• Document Type:
  Journal Article
• Funding:
  U19 OH008857/OH/NIOSH CDC HHSUnited States/ ; U19OH008857/ACL HHSUnited States/
• Volume:
  59
• Issue:
  11
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha-512:aee7e0a9b91612cdd243d54051f9bc26c0788f7729ce83eaa93d5c7f04d43cf7013278d5c1568bb2ddc21a5762491093c8afbae8e6d163be37d045357f409a45
• Download URL:
  https://stacks.cdc.gov/view/cdc/78554/cdc_78554_DS1.pdf
• File Type:
  [PDF - 190.89 KB ]