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Understanding Quality of Care and Satisfaction with Sexual and Reproductive Health Care among Young Men
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2018
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Source: J Healthc Qual. 40(6):354-365
[PDF-356.56 KB]
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Alternative Title:J Healthc Qual
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Description:Objective
Sexual and reproductive health care (SRHC) guidelines recommend the delivery of quality preventive SRHC to males beginning in adolescence. A quality of care (QOC) framework was used to examine factors associated with young male’s perceptions of QOC and satisfaction with care, which can influence their engagement and use of SRHC.
Methods
Cross sectional surveys were conducted from August 2014 to September 2016 with 385 male patients aged 15–24, recruited from primary care and STD clinics. Surveys measured QOC received, satisfaction with care, and domains of a QOC framework. Poisson regression analyses examined associations between domains of quality and perceived QOC as well as satisfaction with care.
Results
Over half of males reported QOC as excellent (59%) and were very satisfied with the services (56.7%). Excellent QOC and high satisfaction with services was associated with timely care, higher Clinician-Client Centeredness, and, and being a bi-sexual male. Excellent QOC was also associated with greater comfort in the clinic, being tested for HIV/STDs, attending primary care settings, and receipt of higher number of SRHC services.
Conclusion
Utilizing a QOC framework as part of providing SRHC to young males can be important in improving their perceptions of QOC and satisfaction with services.
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Pubmed ID:30399033
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Pubmed Central ID:PMC6224152
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