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Organisational efficiency and co-worker incivility: A cross-national study of nurses in the USA and Italy
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January 10 2018
Source: J Nurs Manag. 26(5):597-604 -
Alternative Title:J Nurs Manag
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Description:Aim
To examine the relationship of co-worker incivility with organisational efficiency, workload and intention to leave in nursing samples from two different countries, the USA and Italy.
Background
Organisational efficiency has received little attention as a possible correlate of co-worker incivility in the nursing management literature. Studies on co-worker incivility have primarily been carried out in North America and no cross- national studies are available.
Method
Data were collected by a self-report questionnaire involving nurses from the USA (n = 341) and Italy (n = 313).
Findings
Organisational efficiency was negatively associated with workload, co-worker incivility and intention to leave in both samples. The path from co-worker incivility to intention to leave was also positive and significant in both samples. Workload was positively associated with co-worker incivility and intention to leave in the US sample, but not in the Italian sample.
Conclusion
The present study suggests that organisational efficiency is central to understanding both co-worker incivility and intention to leave among nurses.
Implications for Nursing Management
Nurse administrators should adopt interventions aimed at fostering organisational efficiency in an effort to reduce nurse co-worker incivility.
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Pubmed ID:29318688
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Pubmed Central ID:PMC6039289
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