Employing continuous quality improvement in community-based substance abuse programs

Details

• Alternative Title:
  Int J Health Care Qual Assur
• Personal Author:
  Chinman, Matthew ; Hunter, Sarah ; Ebener, Patricia
• Description:
  Purpose ; This article describes Continuous Quality Improvement (CQI) for substance abuse prevention and treatment programs in a community-based organization setting. ; Method ; Continuous Quality Improvement (e.g., Plan-Do-Study-Act cycles) applied in healthcare and industry was adapted for substance abuse prevention and treatment programs in a community setting. We assessed the resources needed, acceptability and CQI feasibility for ten programs by evaluating CQI training workshops with program staff and a series of three qualitative interviews over a nine month implementation period with program participants. The CQI activities, PDSA cycle progress, effort, enthusiasm, benefits and challenges were examined. ; Limitations ; The study was conducted on a small number of programs. It did not assess CQI impact on service quality and intended program outcomes. ; Findings ; Results indicated that CQI was feasible and acceptable for community-based substance abuse prevention and treatment programs; however, some notable resource challenges remain. Future studies should examine CQI impact on service quality and intended program outcomes. ; Implications for research, practice and/or society ; This project shows that it is feasible to adapt CQI techniques and processes for community-based programs substance abuse prevention and treatment programs. These techniques may help community-based program managers to improve service quality and achieve program outcomes. ; Value ; One of the first studies to adapt traditional CQI techniques for community-based settings delivering substance abuse prevention and treatment programs.
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• Subjects:
  • California
  • Humans
  • Organizational Case Studies
  • Quality Improvement
  • Substance Abuse Treatment Centers
  • Substance-Related Disorders
  • Total Quality Management
• Keywords:
  • Substance abuse
  • Organizational change
  • Quality improvement
  • PDSA
  • Unites States
• Source:
  Int J Health Care Qual Assur. 25(7):604-617
• Pubmed ID:
  23276056
• Pubmed Central ID:
  PMC5646166
• Document Type:
  Journal Article
• Funding:
  R49 CE000572/CE/NCIPC CDC HHSUnited States/
• Volume:
  25
• Issue:
  7
• Download URL:
  https://stacks.cdc.gov/view/cdc/49238/cdc_49238_DS1.pdf
• File Type:
  [PDF - 598.92 KB]
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha256:1bc11b3e6351fc5b1dc6883f7e646f9a994faa9636285befde51cd125fe6cafd