Employing continuous quality improvement in community-based substance abuse programs

Chinman, Matthew; Hunter, Sarah; Ebener, Patricia

doi:10.1108/09526861211261208

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i

Employing continuous quality improvement in community-based substance abuse programs

2012
By Chinman, Matthew ; Hunter, Sarah ; Ebener, Patricia
http://dx.doi.org/10.1108/09526861211261208
Source: Int J Health Care Qual Assur. 25(7):604-617

[PDF-598.92 KB]

English

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Details:

Alternative Title:

Int J Health Care Qual Assur
Personal Author:

Chinman, Matthew ; Hunter, Sarah ; Ebener, Patricia

Chinman, Matthew ; Hunter, Sarah ; Ebener, Patricia Less -
Description:

Purpose

This article describes Continuous Quality Improvement (CQI) for substance abuse prevention and treatment programs in a community-based organization setting.

Method

Continuous Quality Improvement (e.g., Plan-Do-Study-Act cycles) applied in healthcare and industry was adapted for substance abuse prevention and treatment programs in a community setting. We assessed the resources needed, acceptability and CQI feasibility for ten programs by evaluating CQI training workshops with program staff and a series of three qualitative interviews over a nine month implementation period with program participants. The CQI activities, PDSA cycle progress, effort, enthusiasm, benefits and challenges were examined.

Limitations

The study was conducted on a small number of programs. It did not assess CQI impact on service quality and intended program outcomes.

Findings

Results indicated that CQI was feasible and acceptable for community-based substance abuse prevention and treatment programs; however, some notable resource challenges remain. Future studies should examine CQI impact on service quality and intended program outcomes.

Implications for research, practice and/or society

This project shows that it is feasible to adapt CQI techniques and processes for community-based programs substance abuse prevention and treatment programs. These techniques may help community-based program managers to improve service quality and achieve program outcomes.

Value

One of the first studies to adapt traditional CQI techniques for community-based settings delivering substance abuse prevention and treatment programs.
Subjects:

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California Humans Organizational Case Studies Quality Improvement Substance-Related Disorders Substance Abuse Treatment Centers Total Quality Management
Keywords:

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Organizational Change PDSA Quality Improvement Substance Abuse Unites States
Source:

Int J Health Care Qual Assur. 25(7):604-617
Pubmed ID:

23276056
Pubmed Central ID:

PMC5646166
Document Type:

Journal Article
Funding:

R49 CE000572/CE/NCIPC CDC HHSUnited States/
Collection(s):

CDC Public Access
Main Document Checksum:

[+]

urn:sha256:1bc11b3e6351fc5b1dc6883f7e646f9a994faa9636285befde51cd125fe6cafd
Download URL:

https://stacks.cdc.gov/view/cdc/49238/cdc_49238_DS1.pdf
File Type:

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