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Proactive screening for health needs in United Way’s 2-1-1 information and referral service
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Details:
  • Pubmed ID:
    21566702
  • Pubmed Central ID:
    PMC3090152
  • Description:
    Cancer disproportionately affects the underserved. United Way 2-1-1 is an information and referral system that links underserved populations to community services. This study explores the feasibility of integrating proactive screening and referral to health services into 2-1-1. A cancer risk assessment was administered to callers (n=297), measuring their need for six cancer control services. A subset of respondents was randomized to receive generic or tailored referrals to needed services. Nearly all participants (85%) needed at least one of the services. Those who received tailored referrals were more likely to make appointments. Future research will explore approaches to address and eliminate health disparities through 2-1-1.

  • Document Type:
  • Collection(s):
  • Funding:
    CA095815-09/CA/NCI NIH HHS/United States
    P50 CA095815/CA/NCI NIH HHS/United States
    U48 DP000057/DP/NCCDPHP CDC HHS/United States
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