A user-centered model for designing consumer mobile health application (apps)

Details

• Alternative Title:
  J Biomed Inform
• Personal Author:
  Schnall, Rebecca ; Rojas, Marlene ; Bakken, Suzanne ; Brown, William ; Carballo-Dieguez, Alex ; Carry, Monique ; Gelaude, Deborah ; Mosley, Jocelyn Patterson ; Travers, Jasmine
• Description:
  Background
  
  Mobile technologies are a useful platform for the delivery of health behavior interventions. Yet little work has been done to create a rigorous and standardized process for the design of mobile health (mHealth) apps. This project sought to explore the use of the Information Systems Research (ISR) framework as guide for the design of mHealth apps.
  
  Methods
  
  Our work was guided by the ISR framework which is comprised of 3 cycles: Relevance, Rigor and Design. In the Relevance cycle, we conducted 5 focus groups with 33 targeted end-users. In the Rigor cycle, we performed a review to identify technology-based interventions for meeting the health prevention needs of our target population. In the ISR Design Cycle, we employed usability evaluation methods to iteratively develop and refine mock-ups for a mHealth app.
  
  Results
  
  Through an iterative process, we identified barriers and facilitators to the use of mHealth technology for HIV prevention for high-risk MSM, developed ‘use cases’ and identified relevant functional content and features for inclusion in a design document to guide future app development. Findings from our work support the use of the ISR framework as a guide for designing future mHealth apps.
  
  Discussion
  
  Results from this work provide detailed descriptions of the user-centered design and system development and have heuristic value for those venturing into the area of technology-based intervention work. Findings from this study support the use of the ISR framework as a guide for future mobile health (mHealth) app development.
  
  Conclusion
  
  Use of the ISR framework is a potentially useful approach for the design of a mobile app that incorporates end-users’ design preferences.
  
  
• Subjects:
  Adult Algorithms Article Cell Phone Communicable Disease Control Focus Groups HIV Infections Homosexuality, Male Humans Information Systems Male Medical Informatics Mobile Applications Software Design Telemedicine User-Computer Interface Young Adult

  More +
• Source:
  J Biomed Inform. 60:243-251
• Pubmed ID:
  26903153
• Pubmed Central ID:
  PMC4837063
• Document Type:
  Journal Article
• Funding:
  P30 MH062246/MH/NIMH NIH HHS/United States ; T15 LM007079/LM/NLM NIH HHS/United States ; 1U01PS00371501/PS/NCHHSTP CDC HHS/United States ; P30 MH043520/MH/NIMH NIH HHS/United States ; U01 PS003715/PS/NCHHSTP CDC HHS/United States
• Volume:
  60
• Collection(s):
  CDC Public Access
• Main Document Checksum:
  urn:sha256:40acffc619aee8fbbf759a4f90f5b25af220b7583452624e895717be760b3298
• Download URL:
  https://stacks.cdc.gov/view/cdc/39044/cdc_39044_DS1.pdf
• File Type:
  [PDF - 789.58 KB ]