Effect of workplace incivility on OCB through burnout: the moderating role of affective commitment.

Details

• Personal Author:
  Che XX ; Liu W ; Zhou ZE
• Description:
  In the current study, we used a time-lagged design to examine burnout as a potential mediator in the relationship between workplace incivility and organizational citizenship behavior (OCB), and affective commitment as a moderator on the relationship between workplace incivility and burnout. Results based on data from 168 full-time employees in North America showed that workplace incivility had a significant indirect effect on OCB through burnout. In addition, the positive effect of workplace incivility on burnout was stronger for individuals with higher affective commitment, suggesting that workplace incivility could be more detrimental to individuals who are more committed to their organizations. Our findings contribute to the literature by demonstrating the mediating role of burnout and the moderating role of affective commitment in the relationship between workplace incivility and OCB. [Description provided by NIOSH]
• Subjects:
  Behavior Men Occupational Health Safety Women Workplace
• Keywords:
  Author Keywords: Workplace Incivility; Organizational Citizenship Behavior; Burnout; Affective Commitment Workers; Work Environment; Behavior; Employees; Humans; Men; Women;
• ISSN:
  0889-3268
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Florida ; New York ; OSHA Region 2 ; OSHA Region 4
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  34
• Issue:
  5
• NIOSHTIC Number:
  nn:20064743
• Citation:
  J Bus Psychol 2019 Oct; 34(5):657-669
• Contact Point Address:
  Zhiqing E. Zhou, Baruch College, City University of New York, New York City, NY
• Email:
  zhiqing.zhou@baruch.cuny.edu
• Federal Fiscal Year:
  2020
• Performing Organization:
  Sunshine Education and Research Center, University of South Florida
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Business and Psychology
• End Date:
  20290630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:0b0b06763e1eea9b0edbd1e8cc6c490cda742f6b941ce076586a37f6447b428aaf1fcc9d9f275fea5fdaf93e39e595711e474e47bd718e4c6a53dd18684a5075
• Download URL:
  https://stacks.cdc.gov/view/cdc/249222/cdc_249222_DS1.pdf
• File Type:
  [PDF - 804.73 KB ]