Job stress and information processing: some research needs.

Details

• Personal Author:
  Dainoff, Marvin J. ; Hurrell, Joseph J. Jr. ; Schleifer LM ; Smith, Michael J.
• Description:
  Problems associated with information processing technology are reviewed. Problematic areas are worker/machine interaction, task requirements, and psychosocial considerations. Telephone workers are used as an example of an occupational group that exemplifies the problems associated with information processing technology. The need is stressed for research in the area of ergonomic factors involved in generation of stress responses, particularly in the areas of visual and musculoskeletal complaints. The video display terminal is considered the major component in the overall information processing work system. The need for research on task structure is noted. The areas of task complexity and cognitive demand, degree of task repetition, and extent of system pacing are important for determining overall physiological stress reactions and overall health consequences. Psychosocial stress factors are given as the fear of losing one's job, disruption of social interaction patterns and group cohesion, and loss of work autonomy. The authors conclude that the computerization of the workplace has brought gains in worker productivity with some costs in terms of worker health. Research is needed to evaluate the health consequences of computerization on information processing jobs. [Description provided by NIOSH]
• Content Notes:
  in NTRL, no PDF
• Subjects:
  Eye Diseases Mental Disorders Mental Health Musculoskeletal Diseases Musculoskeletal System Occupational Health Safety Safety Management
• Keywords:
  NIOSH-Author; Safety-research; Safety-measures; Industrial-hygiene; Psychological-disorders; Sociological-factors; Eye-disorders; Muscular-disorders
• Document Type:
  Text
• Genre:
  Report
• Place as Subject:
  Ohio ; OSHA Region 5
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Division:
  DBBS - Division of Biomedical and Behavioral Sciences
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  1-7
• NIOSHTIC Number:
  nn:00133642
• NTIS Accession Number:
  PB85219335
• Citation:
  NIOSH 1980 Jan; :1-7
• Federal Fiscal Year:
  1980
• NORA Priority Area:
  Psychologic Disorders
• Peer Reviewed:
  False
• Source Full Name:
  National Institute for Occupational Safety and Health
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:7dc847c09aedf140bc731323e8446b4703641ae07d6ad9e7b7238120dab30b8f7dcaa9b938d34d035f87873a0fe7fec262d5d13dcaf290925445e82b6de3b57d
• Download URL:
  https://stacks.cdc.gov/view/cdc/241643/cdc_241643_DS1.pdf
• File Type:
  [PDF - 168.02 KB ]