Aide and Client Safety “Should Go Hand-in-Hand”: Qualitative Findings from Home Care Aides, Clients, and Agency Leaders

Details

• Personal Author:
  Brouillette NM ; Galligan CJ ; Karlsson ND ; Lindberg JE ; Markkanen PK ; Quinn, Margaret M. ; Sama SR
• Description:
  Retention of the home care (HC) aide workforce is essential to meet the needs of our aging population. Some studies suggest that improving HC safety could increase job retention. This study objective was to explore qualitatively the connection between aide and client safety and factors impacting this care relationship. Data consisted of audio-recorded, verbatim responses to open-ended questions of two focus groups with aides (n = 10), two in-person interviews with HC agency managers, and 37 phone interviews with those working in (aides, n = 16; managers, n = 12) and receiving (clients, n = 9) HC. Clients reported home layout and accessibility as safety concerns. Aides and managers reported that client family members can make the care job more challenging. The aide-client connection was affected by communication style, family and HC agency support, allotted care time, and job task boundaries. Interventions that address the safety of both clients and aides can influence HC job satisfaction and retention. [Description provided by NIOSH]
• Subjects:
  Health Personnel Home Care Services Occupational Health Safety
• Keywords:
  Author Keywords: Home- And Community-based Care And Services Gerontology Health Care Personnel Home Care Home Care Aide Home Care Client Home Health Care Household Workers Qualitative Analysis Qualitative Methods Safety In Home Care Safety Practices

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• ISSN:
  0733-4648
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Massachusetts ; OSHA Region 1
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  42
• Issue:
  4
• NIOSHTIC Number:
  nn:20067450
• Citation:
  J Appl Gerontol 2023 Apr; 42(4):571-580
• Contact Point Address:
  Pia K. Markkanen, Safe Home Care Project, Department of Public Health, Zuckerberg College of Health Sciences, University of Massachusetts Lowell, Lowell, MA, USA
• Email:
  Pia_Markkanen@uml.edu
• Federal Fiscal Year:
  2023
• NORA Priority Area:
  Healthcare and Social Assistance
• Performing Organization:
  University of Massachusetts - Lowell
• Peer Reviewed:
  True
• Start Date:
  20040901
• Source Full Name:
  Journal of Applied Gerontology
• End Date:
  20230831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:c676fe1c6d99687fcd880f4db9d952281130db96af7a0587183d19361336fa05437afeb120a31dae0658a249752f2a402e61c06e82419a1691aad90496dd6269
• Download URL:
  https://stacks.cdc.gov/view/cdc/231463/cdc_231463_DS1.pdf
• File Type:
  [PDF - 1.07 MB ]