Making a Difference: A Case Study on Developing Effective Training

Details

• Personal Author:
  Cullen, Elaine T.
• Description:
  This paper will present a case study of the development of new training videos for high-risk, blue-collar workers in the oil and gas extraction industry under a research program funded by NIOSH. While the author has over 35 years experience in the mining industry, including the successful development of 10 training videos that have been very popular in that industry, it was necessary to begin from scratch when a new project was funded to create equally effective training for land-based oil and gas extraction workers. Although miners and roughnecks share many common traits and norms, it is not true that what works in one industry will work in the other. Each group of workers desires and deserves training that is specific to the unique work processes and hazards they encounter. The NIOSH Oil and Gas Injury Reduction project was designed to accomplish the goal of developing culturally relevant and acceptable materials for workers in an industry unfamiliar to the author. Included will be guidance on how to undertake an "occupational ethnography" or work culture study, and what to do with this information once gathered. Attendees will learn why work stories matter, and who might be the most effective people to use as "stars" in training videos in order to improve effectiveness and message retention. Participants will also learn some quick tips on how to create training videos in the field, and how to avoid common mistakes that can reduce effectiveness of the training products. This presentation draws on nearly 15 years of experience gathered in the field by the author, as she worked in underground and surface coal, metal/nonmetal, and aggregate mines, on salmon fishing boats, and on land-based oil and gas rigs, to develop training for those workers. The experience she gained over the years has been the source of knowledge about high-risk workers, and how they choose to learn, which will be very valuable to safety and health professionals attempting to improve the training they provide. [Description provided by NIOSH]
• Subjects:
  Behavior Education Environmental Exposure Occupational Health Oil And Gas Industry Risk Assessment Risk Factors Safety Staff Development Workplace
• Keywords:
  Exposure Levels Gas Industry Hazards Oil Industry Risk Factors Safety Education Sociological Factors Training Video Work Environment Workers

  More +
• Series:
  Mining Publications
• Publisher:
  American Society of Safety Engineers
• Document Type:
  Text
• Genre:
  Proceedings
• Place as Subject:
  OSHA Region 3 ; Pennsylvania
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Division:
  OMSHR - Office of Mine Safety and Health Research
• Topic:
  Workplace Safety & Health
• Location:
  North America
• NIOSHTIC Number:
  nn:20054636
• Citation:
  Safety 2010: Proceedings of the 2010 ASSE Professional Development Conference and Exposition 2010, June 13-15, 2010, Baltimore, Maryland. Park Ridge, IL: American Society of Safety Engineers (ASSE), 2010 Jun; :616
• Federal Fiscal Year:
  2010
• Peer Reviewed:
  False
• Source Full Name:
  Safety 2010: Proceedings of the 2010 ASSE Professional Development Conference and Exposition 2010, June 13-15, 2010, Baltimore, Maryland
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:fcbc0df89eb4987bbed3660950769812919ea96b3899e956612e6246cefbe35b491d289777f24eb11f2a64889183ee9094f6d863cf11b7713166b107fcc7b973
• Download URL:
  https://stacks.cdc.gov/view/cdc/227828/cdc_227828_DS1.pdf
• File Type:
  [PDF - 109.99 KB ]