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Experience Sampling Response Modes: Comparing Voice and Online Surveys



Details

  • Personal Author:
  • Description:
    When conducting experience sampling studies, one important decision that researchers must make is the method by which surveys are administered. Dozens of reviews and recommendations cover types of response modes, including paper and pencil, online survey, and interactive voice response. However, few studies have empirically tested differences across response methods, and no studies have compared online surveys to interactive voice response surveys. Using a time-based experience sampling design, the present study investigates differences in compliance, data quality, and participant burden when using interactive voice response and online surveys. Results indicate no differences in terms of compliance rates and number of responses between the two methods. Interactive voice response produced lengthier qualitative responses, although there were no differences in the clarity of qualitative responses. Finally, online surveys may alleviate time burden, particularly as the number of items increases. [Description provided by NIOSH]
  • Subjects:
  • Keywords:
  • ISSN:
    0889-3268
  • Document Type:
    Text
  • Funding:
    Grant
  • Genre:
    Journal Article
  • Place as Subject:
  • CIO:
    National Institute for Occupational Safety and Health (NIOSH)
  • Topic:
    Workplace Safety & Health
  • Location:
    North America
  • Volume:
    34
  • Issue:
    5
  • NIOSHTIC Number:
    nn:20064616
  • Citation:
    J Bus Psychol 2019 Oct; 34(5):575-586
  • Contact Point Address:
    Kimberly A. French, Department of Psychology, University of South Florida, 4202 E. Fowler Ave., PCD 4118G, Tampa, FL, 33620
  • Email:
    KFrench0429@gmail.com
  • Federal Fiscal Year:
    2020
  • Performing Organization:
    Sunshine Education and Research Center, University of South Florida
  • Peer Reviewed:
    True
  • Start Date:
    20050701
  • Source Full Name:
    Journal of Business and Psychology
  • End Date:
    20290630
  • Collection(s):
  • Main Document Checksum:
    urn:sha-512:bb979d8bb61dac62b890b6d205b7467789923d96b82af878449bdd94d0e9c92577e800b44220b4b68b3103058d2ab56a654f49f2d0ccd062c7e7786559a0ab2a
  • Download URL:
  • File Type:
    Filetype[PDF - 753.22 KB ]
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