Associations Among Health Care Workplace Safety, Resident Satisfaction, and Quality of Care in Long-Term Care Facilities

Details

• Personal Author:
  Boakye-Dankwa E ; Gore R ; Procare Research Team ; Punnett, Laura ; Teeple E
• Description:
  Objective: We performed an integrated cross-sectional analysis of relationships between long-term care work environments, employee and resident satisfaction, and quality of patient care. Methods: Facility-level data came from a network of 203 skilled nursing facilities in 13 states in the eastern United States owned or managed by one company. K-means cluster analysis was applied to investigate clustered associations between safe resident handling program (SRHP) performance, resident care outcomes, employee satisfaction, rates of workers' compensation claims, and resident satisfaction. Results: Facilities in the better-performing cluster were found to have better patient care outcomes and resident satisfaction; lower rates of workers compensation claims; better SRHP performance; higher employee retention; and greater worker job satisfaction and engagement. Conclusion: The observed clustered relationships support the utility of integrated performance assessment in long-term care facilities. [Description provided by NIOSH]
• Subjects:
  Health Personnel Occupational Health Safety Workplace
• Keywords:
  Cross Sectional Studies Employee Satisfaction Health Care Workers Nursing Patient Handling Total Worker Health TWH Work Environment Work Experience Workplace Monitoring
• ISSN:
  1076-2752
• Document Type:
  Text
• Funding:
  Cooperative Agreement
• Genre:
  Journal Article
• Place as Subject:
  Massachusetts ; OSHA Region 1
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  59
• Issue:
  11
• NIOSHTIC Number:
  nn:20054411
• Citation:
  J Occup Environ Med 2017 Nov; 59(11):849-860
• Contact Point Address:
  Erin Teeple, MD, MPH, University of Massachusetts Lowell, Lowell, MA 01854
• Email:
  Erin_Teeple@uml.edu
• Federal Fiscal Year:
  2018
• NORA Priority Area:
  Public Safety ; Healthcare and Social Assistance
• Performing Organization:
  University of Massachusetts, Lowell
• Peer Reviewed:
  True
• Start Date:
  20060701
• Source Full Name:
  Journal of Occupational and Environmental Medicine
• End Date:
  20210831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:8402c613bdd206a90e7ff72f954915ecf6f292ea13588dcb9d3d75ce306e7eba1a920830639a6536337fa4fc6dd8702f383f3f09afb6678e8d95da75172ef147
• Download URL:
  https://stacks.cdc.gov/view/cdc/216987/cdc_216987_DS1.pdf
• File Type:
  [PDF - 216.49 KB ]