TWH 11: What’s Respect Got to Do with It?

Details

• Personal Author:
  Montgomery D
• Description:
  Our safety talk today is about how disrespect and incivility in the workplace can impact our safety, health, and well-being. Civil & respectful work environments are places where employees are respectful and considerate in their interactions with one another, as well as with customers, clients, and the public. Civility and respect are based on showing esteem, care, and consideration for others and acknowledging one another's dignity. Polls suggest that many Americans believe that incivility is a serious problem in today's workplace. Examples of incivility include being rude and discourteous, showing a lack of regard for others, using sarcasm or making disparaging remarks, giving hostile stares or giving others the "silent treatment." Treating co-workers poorly can reduce staff retention, drain productivity, and affect actions and decisions made about safety. Incivility can decrease job satisfaction and lead to increased turnover. It can also affect employee mental health, which may lead to ill physical health. Here are actions that indicate workplace respect & civility: Before acting, consider the impact of your words and actions on others. Self-monitor the respect that you display in all areas of your communications, including verbal, body language, and listening. Understand your triggers: Knowing what makes you angry and frustrated enables you to manage your reactions and respond in a more appropriate manner. Take responsibility for your actions and practice self-restraint and anger management skills in responding to potential conflicts. Practice assertive communication and reflective listening. Help to create an inclusive and diverse work environment, organization-wide. Adopt a positive and solution-driven approach in resolving conflicts. [Description provided by NIOSH]
• Subjects:
  Communication Health Promotion Mental Health Nervous System Occupational Health Safety
• Keywords:
  Communication Research Health Promotion Information Dissemination Injury Prevention Mental Health Occupational Health Services Psychological Responses Safety Education Total Worker Health TWH Work Experience

  More +
• Publisher:
  Oregon Health & Science University
• Document Type:
  Text
• Funding:
  Cooperative Agreement
• Genre:
  Report
• Place as Subject:
  Oregon ; OSHA Region 10
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  1-2
• NIOSHTIC Number:
  nn:20053880
• Citation:
  Health Impacts Safety: Safety Meeting Guide. Portland, OR: Oregon Health & Science University, 2017 Aug; :1-2
• Email:
  montgomd@ohsu.edu
• Federal Fiscal Year:
  2017
• NORA Priority Area:
  Services ; Transportation, Warehousing and Utilities
• Performing Organization:
  Oregon Health & Science University, Portland
• Peer Reviewed:
  False
• Start Date:
  20110901
• Source Full Name:
  Health Impacts Safety: Safety Meeting Guide
• End Date:
  20260831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:c1873b57bba312d640118aaa3451f5939d51c3f99160034e10eed8942f4c092ff7e7f8e18ca286e0838f944c8adc4cdbf2c7193f3ba7dff8fb88987e7320a6b3
• Download URL:
  https://stacks.cdc.gov/view/cdc/216564/cdc_216564_DS1.pdf
• File Type:
  [PDF - 39.52 KB ]