Delivering 9-1-1 CPR Instructions to Limited English Proficient Callers: A Simulation Experiment

Details

• Personal Author:
  Bradley SM ; Chavez D ; Ike B ; Meischke H ; Painter I ; Tu S-P ; Yip MP ; Bradley SM ; Chavez D ; Ike B ; Meischke H ; Painter I ; Tu S-P ; Yip MP
• Description:
  Having 911 telecommunicators deliver CPR instructions increases cardiac arrest survival, but limited English proficiency (LEP) decreases the likelihood callers will perform CPR and increases time to first compression. The objective of our study was to assess which 9-1-1 CPR delivery modes could decrease time to first compression and improve CPR quality for LEP callers. 139 LEP Spanish and Chinese speakers were randomized into three arms: receiving CPR instructions from a 9-1-1 telecommunicator (1) with telephone interpretation, (2) using alternative, simple ways to rephrase, or (3) who strictly adhered to protocol language. Time interval from call onset to first compression, and CPR quality were the main outcomes. The CPR quality was poor across study arms. Connecting to interpreter services added almost 2 min to the time. CPR training in LEP communities, and regular CPR training for phone interpreters may be necessary to improve LEP bystander CPR quality. [Description provided by NIOSH]
• Subjects:
  Emergency Responders Occupational Health Safety
• Keywords:
  9-1-1 Author Keywords: CPR Communication Workers Emergency Responders First Responders Health Communication Heart Attacks Immigrants Language Barrier Limited English Proficiency Telephone Operators

  More +
• ISSN:
  1557-1912
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article ; Journal Article
• Place as Subject:
  OSHA Region 10 ; Washington
• CIO:
  National Institute for Occupational Safety and Health (NIOSH) ; National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health ; Workplace Safety & Health
• Location:
  North America ; North America
• Volume:
  17
• Issue:
  4
• NIOSHTIC Number:
  nn:20056939
• Citation:
  J Immigr Minor Health 2015 Aug; 17(4):1049-1054
• Contact Point Address:
  Brooke Ike. Department of Health Services, Northwest Center for Public Health Practice, University of Washington, 1107 NE 45th St, Suite 400, Seattle, WA 98105, USA
• Email:
  bike2@uw.edu
• Federal Fiscal Year:
  2015
• Performing Organization:
  University of Washington
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Immigrant and Minority Health
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:5d1950c8b4d541d87cdcc233947bf492ffec3a1d481e58c675ebbbb568134a24c00c839a381bfc28af552f27d74fca1114382363ed04dcc28eed5159d5548168
• Download URL:
  https://stacks.cdc.gov/view/cdc/214430/cdc_214430_DS1.pdf
• File Type:
  [PDF - 345.42 KB ]