Provider Factors and Patient-Reported Healthcare Discrimination in the Diabetes Study of California (DISTANCE)
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2011/12/01
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Description:Objective: We examined provider-level factors and reported discrimination in the healthcare setting. Methods With data from the Diabetes Study of Northern California (DISTANCE) - a race-stratified survey of diabetes patients in Kaiser Permanente Northern California - we analyzed patient-reported racial/ethnic discrimination from providers. Primary exposures were characteristics of the primary care provider (PCP, who coordinates care in this system), including specialty/type, and patient-provider relationship variables, including racial concordance. Results: Subjects (n = 12,151) included 20% black, 20% Latino, 23% Asian, 30% white, and 6% other patients, with 2-8% reporting discrimination by racial/ethnic group. Patients seeing nurse practitioners as their PCP (OR = 0.09; 95% CI: 0.01-0.67) and those rating their provider higher on communication (OR = 0.70; 95% CI: 0.66-0.74) were less likely to report discrimination, while those with more visits (OR = 1.10; 95% CI: 1.03-1.18) were more likely to report discrimination. Racial concordance was not significant once adjusting for patient race/ethnicity. Conclusions: Among diverse diabetes patients in managed care, provider type and communication were significantly related to patient-reported discrimination. Practice implications: Given potential negative impacts on patient satisfaction and treatment decisions, future studies should investigate which interpersonal aspects of the provider-patient relationship reduce patient perceptions of unfair treatment. [Description provided by NIOSH]
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ISSN:0738-3991
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Volume:85
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Issue:3
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NIOSHTIC Number:nn:20056916
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Citation:Patient Educ Couns 2011 Dec; 85(3):e216-e224
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Contact Point Address:Courtney Rees, Department of Health Services, University of Washington School of Public Health, Box 359455, Seattle, WA 98195, USA
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Email:crees@u.washington.edu
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Federal Fiscal Year:2012
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Performing Organization:University of Washington
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Peer Reviewed:True
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Start Date:20050701
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Source Full Name:Patient Education and Counseling
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End Date:20250630
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Main Document Checksum:urn:sha-512:ea705904f6fbf40108e1e2cc8682300afc5af90b6c2c074119a9713f27bcc316594f83554ba4538a848630178b3bd90316d21da3f14131b9e46d02cf2134bc7d
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