Meeting Patient Expectations During Hospitalization: A Grounded Theoretical Analysis of Patient-Centered Room Elements

Details

• Personal Author:
  Evans KD ; Lavender SA ; Li J ; Patterson ES ; Sanders EB-N ; Sommerich CM
• Description:
  Objectives: To identify patient needs and expectations that can be utilized to inform the design or renovation of medical-surgical patient rooms in a hospital. Background: There is an increased interest in supportive room design to increase patient satisfaction and improve the healing process. Methods: Patients' and family caregivers' reactions were elicited to intentional room elements embedded in a set of five full-scale simulated room prototypes. Small groups of patients and caregivers toured two of the five rooms and provided verbal and written evaluations of room features. A grounded theory approach was employed to generate a codebook, identify the frequency of codes, and to group codes and memos into emerging themes. Insights from emergent themes were compared with findings from written surveys on the importance of various room design elements completed at the beginning of each session. Results: A theoretical design framework was generated, showing patients expect a hospital room that provides them with the core components of comfort to support healing, facilitates a strong sense of connection to people and the outside world, enables quick and independent access to the patient's things, and offers suitable levels of control to the patient throughout their hospital stay. Conclusions: The implications for assisting architects, healthcare planners, and interior space designers are described using this framework, as well as its potential for design guidance. In addition, the connection between patient-centered room elements and relevant survey questions in publicly reported patient satisfaction scores for hospitals is discussed. [Description provided by NIOSH]
• Subjects:
  Communicable Diseases Health Care Facilities Workforce And Services Health Personnel Hospitals Occupational Health Safety Workplace
• Keywords:
  Acuity Adaptable Author Keywords: Hospital Room Disease Control Grounded Theory Health Care Facilities Health Care Personnel Health Care Workers Hospital Equipment Hospital Room Design Infection Control Injury Prevention Patient-centered Care Patient Experience Patient Handling Patient Safety Patient Satisfaction Safety Engineering Work Environment Workplace Studies

  More +
• ISSN:
  2167-5112
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Ohio ; OSHA Region 5
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  95-110
• Volume:
  10
• Issue:
  5
• NIOSHTIC Number:
  nn:20051979
• Citation:
  HERD 2017 Oct; 10(5):95-110
• Contact Point Address:
  Emily S. Patterson, PhD, School of Health and Rehabilitation Sciences, College of Medicine, Ohio State University, Atwell Hall, Room 543 (HIMS), 453 W 10th Avenue, Columbus, OH 43210
• Email:
  patterson.150@osu.edu
• Federal Fiscal Year:
  2018
• NORA Priority Area:
  Healthcare and Social Assistance
• Performing Organization:
  The Ohio State University, Columbus, Ohio
• Peer Reviewed:
  True
• Start Date:
  20120701
• Source Full Name:
  HERD: Health Environments Research and Design
• End Date:
  20170630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:2fe04cbd02a1c57823153878dc92963fc8c398cace96e9530c372ab8f9bfc3fec69792186b129da122b99e1b5aed81b7f7d58a82d26649f2f99476e173be9235
• Download URL:
  https://stacks.cdc.gov/view/cdc/211618/cdc_211618_DS1.pdf
• File Type:
  [PDF - 549.17 KB ]