Recognizing Careworkers’ Contributions to Improving the Social Determinants of Health: A Call for Supporting Healthy Carework

Details

• Personal Author:
  Baron, Sherry L. ; Cuervo I ; Franzosa E ; Landsbergis P ; Tsui EK ; Vignola EF ; Zelnick J
• Description:
  Home health aides and home care agencies, who operate in a high work stress environment under normal conditions, were placed under extraordinary demands during the COVID-19 pandemic. In this paper, we examine the unfolding effort at one agency in New York City to offer phone-based support calls to aides. We used a qualitative, single case study design involving semi-structured interviews with call staff and agency leaders (n = 9) and analysis of one year of thematic notes from the calls. We found that the calls resulted in multidirectional communication between agency staff and aides, an increased sense of empathy among staff, and a greater integration of aides into the agency's overall infrastructure. We explore how these calls might contribute to aide retention, worker voice, and mental health. We note the facilitators and barriers to implementing this type of job-based support to help other agencies that may be considering similar models. [Description provided by NIOSH]
• Subjects:
  Communicable Diseases Health Personnel Home Care Services Mental Health Nervous System Occupational Health Safety Stress, Psychological Workplace
• Keywords:
  Author Keywords: Social Determinants Of Health Carework Coronavirus COVID-19 Health Care Workers Home Health Care Household Workers Job Stress Marginalized Workers Mental Health Policy SDOH Social Determinants Of Health Societal Health Work Environment Work Stress

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• ISSN:
  1048-2911
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  New York ; OSHA Region 2
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  9-18
• Volume:
  32
• Issue:
  1
• NIOSHTIC Number:
  nn:20066024
• Citation:
  New Solut 2022 May; 32(1):9-18
• Contact Point Address:
  Emma K Tsui, Community Health & Social Sciences, CUNY Graduate School of Public Health & Health Policy, 55 W. 125th Street, 7th floor, New York, USA
• Email:
  emma.tsui@sph.cuny.edu
• Federal Fiscal Year:
  2022
• Performing Organization:
  CUNY Graduate School of Public Health and Health Policy
• Peer Reviewed:
  True
• Start Date:
  20190901
• Source Full Name:
  New Solutions: A Journal of Environmental and Occupational Health Policy
• End Date:
  20220831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:91967d6b0550025f556be9be8486f19ad14e0123ba20b519bd2abb53cacdce3c33255f886f886742b8fcd166affc689e69520eed4a403b37378300a8540f74be
• Download URL:
  https://stacks.cdc.gov/view/cdc/209109/cdc_209109_DS1.pdf
• File Type:
  [PDF - 801.20 KB ]