Burnout in Critical Care: Time for Moving Upstream

Details

• Personal Author:
  Bianchi SR ; Butler T ; Gray CE ; Ocana-Dominguez C ; Sarmiento J ; Spector PE ; Stringer C ; Wells JE
• Description:
  Organizational leaders can make a large, positive impact on their employees during crises. However, existing research demonstrates that social support is not always effective in helping employees cope with stress, and existing research has not fully identified features of support attempts that determine their effectiveness. Using mixed methods, the authors investigate the efficacy of organizational leaders' support efforts during a crisis. In the first study, 571 employees (196 university administrative staff, 192 licensed nurses, and 183 licensed engineers) described actions their leaders engaged in to support them during a global pandemic. Nine themes differentiated helpful from unhelpful leadership support: autonomy, changes, communication, personal resources, safety, timing, tone, work equipment, and workload. Study 2 used a quantitative methodology (162 licensed nurses and 239 licensed engineers) to demonstrate that leadership actions employees deemed as helpful in Study 1 were associated with less employee burnout and fewer physical symptoms. Drawing from emerging social support literature and the stressor-strain model, the findings inform optimal leadership support practices during crises. [Description provided by NIOSH]
• Subjects:
  Occupational Health Safety Stress, Psychological
• Keywords:
  Author Keywords: Leadership Support Coping Behavior Crisis Crisis Response Job Stress Leadership Occupational Psychology Social Support Sociological Factors Strains Stress Stressors Supervisory Personnel Support Work Organization

  More +
• ISSN:
  0889-3268
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  Florida ; OSHA Region 4
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  215-237
• Volume:
  38
• Issue:
  1
• NIOSHTIC Number:
  nn:20066008
• Citation:
  J Bus Psychol 2023 Feb; 38(1):215-237
• Contact Point Address:
  Cheryl E. Gray, Department of Psychology, University of South Florida, 4202 E Fowler Ave, Tampa, FL 33620, USA
• Email:
  cgray14@usf.edu
• Federal Fiscal Year:
  2023
• Performing Organization:
  Sunshine Education and Research Center, University of South Florida
• Peer Reviewed:
  True
• Start Date:
  20050701
• Source Full Name:
  Journal of Business and Psychology
• End Date:
  20290630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:a1ac0eb52d56160ed935a2099e9e58b7c93e35705760c0f0abad0f7fbe0336b6a240e4edfb640317952f4c094353e3cf40f0d0f02d8f001e62f9c1f1cb3c111f
• Download URL:
  https://stacks.cdc.gov/view/cdc/209096/cdc_209096_DS1.pdf
• File Type:
  [PDF - 946.68 KB ]