Addressing Training Gaps: A Competency-Based, Telehealth Training Initiative for Community Health Workers

Details

• Personal Author:
  Gulliot-Wright S ; Porterfield L ; Schick V ; Temple JR ; Vaughan EM ; Warren V
• Description:
  Background: To overcome vast variations in Community Health Worker (CHW) training, investigators for the CHW Core Consensus Project (CCCP) derived three types of CHW (Category 1, 2, 3) and established competencies for each category. However, studies are needed that implement these competencies in real-world settings. Objective: Using the six competency domains of the CCCP as a theoretical backbone, we developed and evaluated a training for Category 1 CHWs, individuals whose focus is on community outreach and advocacy. Methods: We developed five telehealth-based, bilingual (Spanish/English) training sessions and implemented them among Category 1 Latino(a) CHWs. We measured the number of CHWs who achieved ≥70% correct on a domain-based posttest, attendance, and qualitative feedback. Results: All (18/18) CHWs achieved at least 70% on the posttest (mean: 93.7%; range 73.3-100%). Training attendance was 98.9%. Using a six-point scale, CHWs reported high levels of satisfaction overall (5.72 +/- 0.57/6.0), with telehealth (5.72 +/- 0.58/6.0), effectiveness of teaching strategies/methods (5.89 +/- 0.32/6.0), achieving training objectives (5.96 +/- 0.15/6.0), knowledge improvement (5.72 +/- 0.57/6.0), and interest (5.78 +/- 0.43/6.0). Conclusion: We successfully developed and evaluated a bilingual training program for Category 1 CHWs to address core competency gaps. High CHW attendance reinforces the value of telehealth modalities and their potential to increase the reach for CHW training. To overcome gaps in chronic disease training, investigations are needed to address additional CHW trainings. [Description provided by NIOSH]
• Subjects:
  Community Health Services Education Health Promotion Occupational Health Public Health Safety Staff Development
• Keywords:
  Author Keywords: Telehealth Community Health Community Health Workers Or CHWs Competency Health Communications Information Dissemination Public Health Training Training Effectiveness
• ISSN:
  2692-4366
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  OSHA Region 6 ; Texas
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  126-134
• Volume:
  4
• Issue:
  1
• NIOSHTIC Number:
  nn:20069931
• Citation:
  Telemed Rep 2023 Jun; 4(1):126-134
• Contact Point Address:
  Elizabeth M. Vaughan, DO, MPH, Department of Internal Medicine, University of Texas Medical Branch, 301 University Boulevard, Galveston, TX 77555, USA
• Email:
  emvaugha@utmb.edu
• Federal Fiscal Year:
  2023
• NORA Priority Area:
  Agriculture, Forestry and Fishing
• Performing Organization:
  University of Texas Medical Branch, Galveston
• Peer Reviewed:
  True
• Start Date:
  20210901
• Source Full Name:
  Telemedicine Reports
• End Date:
  20240831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:295fe4d830d07de91bba86fc1335d3825d377f5859122dcf0e7406e56ba70e111fd63ecc3eb69b1cbf49e54186120b368ce056db6900b540ff324136247bdffa
• Download URL:
  https://stacks.cdc.gov/view/cdc/208253/cdc_208253_DS1.pdf
• File Type:
  [PDF - 703.93 KB ]