Emotional Exhaustion in Healthcare Workers: Moving Beyond Coping Skills to Improve Organizational Conditions

Details

• Personal Author:
  Gore R ; Punnett, Laura ; Siddique S ; Zhang Y
• Description:
  Objective: Emotional exhaustion (EE)-the first stage of burnout-is related to preventable work environment exposures. We examined the understudied impact of organizational support for safety (OSS) and safety hazards (SH) on EE in a mixed licensed and unlicensed population of healthcare workers (HCWs). Methods: A work environment exposures survey was conducted in five US public healthcare facilities in 2018-2019. A total of 1059 questionnaires were collected from a predominantly female population of mixed HCWs. Results: Mean EE scores were higher among women, direct care workers, and younger subjects. In linear regression models, EE was positively associated with SH, emotional labor, psychological demands, physical demands, job strain, assault, and negative acts, while OSS was negatively associated. Safety hazard is both mediated and moderated the relationship between OSS and EE. Conclusions: When perception of SH is high, OSS has less impact on reducing EE, suggesting a need to effectively put safety policies to practice for improving EE in HCWS. [Description provided by NIOSH]
• Subjects:
  Health Personnel Occupational Health Safety Stress, Psychological Workplace
• Keywords:
  Author Keywords: Unlicensed Assistive Personnel And Allied Healthcare Workers Burnout Causal Mediation Coping Behavior Health Care Workers Job Stress Mediation Moderation Organizational Policy Psychological Responses Safety Practices Work Environment Work Organization Workplace Hazards

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• ISSN:
  1076-2752
• Document Type:
  Text
• Funding:
  Cooperative Agreement
• Genre:
  Journal Article
• Place as Subject:
  Connecticut ; Massachusetts ; OSHA Region 1
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  66
• Issue:
  4
• NIOSHTIC Number:
  nn:20069267
• Citation:
  J Occup Environ Med 2024 Apr; 66(4):e125-e130
• Contact Point Address:
  Sundus Siddique, MBBS, MPH, Doctoral candidate, Department of Public Health, Zuckerberg College of Health Sciences, 61 Wilder St, University of Massachusetts Lowell, MA 01854
• Email:
  Sundus_Siddique@student.uml.edu
• Federal Fiscal Year:
  2024
• NORA Priority Area:
  Services
• Performing Organization:
  University of Connecticut School of Medicine, Farmington
• Peer Reviewed:
  True
• Start Date:
  20210901
• Source Full Name:
  Journal of Occupational and Environmental Medicine
• End Date:
  20260831
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:29a6ca5cf1982d5c0b8dec4f60804b4e706a3122f6d58aad99612c5674efb3fd905f5a0a425ca9af89a4d6cc8ddf5d7ae7aff3e71bdb857573d2f6cf1096a42d
• Download URL:
  https://stacks.cdc.gov/view/cdc/207773/cdc_207773_DS1.pdf
• File Type:
  [PDF - 259.38 KB ]