Electronic performance monitoring (EPM)

Details

• Personal Author:
  Schleifer LM
• Description:
  Electronic performance monitoring (EPM) was discussed as an introduction to a series of papers that examined the implications of EPM for occupational stress, health, and productivity. EPM utilized computer technology to collect, store, analyze, and report information about a workers job performance. It, in effect, replaced the human supervisor by an electronic supervisor to monitor and provide feedback on job performance on a continuous basis. EPM was used to monitor the performance of approximately 6 million workers in the United States in 1987. The effects of EPM technology on workload, task control, supervisory style, performance evaluation, and feedback need to be evaluated. It was noted that EPM has the potential for increasing worker productivity; however, it should not be used in a coercive manner to exert greater supervisory control over workers. According to the author, EPM technology can best achieve its potential if it is used to increase the workers sense of competence and control over his job. This can best be accomplished by applying ergonomic principles and techniques directed at enhancing both worker productivity and well being. [Description provided by NIOSH]
• Subjects:
  Communications Media Computers Ergonomics Occupational Health Safety Stress, Psychological
• Keywords:
  Communication-workers Job-stress NIOSH-Author Office-workers Work-performance
• ISSN:
  0003-6870
• Document Type:
  Text
• Genre:
  Journal Article
• Place as Subject:
  Ohio ; OSHA Region 5
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Division:
  DBBS - Division of Biomedical and Behavioral Sciences
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  4-5
• Volume:
  23
• Issue:
  1
• NIOSHTIC Number:
  nn:00211051
• Citation:
  Appl Ergon 1992 Feb; 23(1):4-5
• Federal Fiscal Year:
  1992
• Peer Reviewed:
  True
• Source Full Name:
  Applied Ergonomics
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:0f02f291b3b6553bd052028ea48449aac11d892d2044649bdfe1acfc47ed37a2f62712ed55f68a5d7a800c9d99a2162fcf22953eaf4cd9a8209e520cbadba7eb
• Download URL:
  https://stacks.cdc.gov/view/cdc/204579/cdc_204579_DS1.pdf
• File Type:
  [PDF - 158.65 KB ]