Perceived responsiveness, stress, and coping in the workplace

Details

• Personal Author:
  Arpin S ; McCabe CM ; Mohr CD
• Description:
  A stress and coping framework which incorporates perceived responsiveness as a valuable resource would make a significant contribution to the organizational and occupational health literatures. The extant literature on perceived responsiveness reveals this process to be critical for intra- and interpersonal health and well-being within close relationships, as it may facilitate both reactive and proactive forms of coping with stressors. However, this work has yet to be translated to other forms of social relationships typically experienced in the workplace context (e.g., economic and social exchange relationships). Further, this approach provides valuable insight into the perspective of both members of the relationship. Current models of responsiveness, such as Clark and Lemay's (20 I 0) integrative process model of responsiveness, emphasize this as a dyadic process, informed by the characteristics of the individuals involved, the type of relationship in question, and the expectations they both bring with them based on previous interaction experiences (Reis et al. 2004). When examined within this theoretical framework, it is likely that supervisors and coworkers who are attentive and responsive to the needs of others provide critical resources (e.g., flexibility, control and autonomy, alternative perspectives and social support) which yield benefits for the employee (e.g., positive affect, rower levels of stress, improved health and well-being), the relationship (e.g., trust, liking, and identification), and the organization (e.g., commitment, satisfaction, performance). [Description provided by NIOSH]
• Subjects:
  Behavior Occupational Health Safety Stress, Psychological
• Keywords:
  Coping Behavior Job Stress Psychological Adaptation Psychological Factors Stress Worker Health Workers
• ISBN:
  9781472416827
• Publisher:
  Gower Publishing
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Book
• Place as Subject:
  Oregon ; OSHA Region 10
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  117-132
• NIOSHTIC Number:
  nn:20048610
• Citation:
  Coping, personality and the workplace: responding to psychological crisis and critical events. Stamatios Antoniou A, Cooper C, Burke RJ, eds. Washington, DC: Gower Publishing, 2016 Feb; :117-132
• Editor(s):
  Stamatios-Antoniou A; Cooper C; Burke RJ
• Federal Fiscal Year:
  2016
• Performing Organization:
  Portland State University
• Peer Reviewed:
  False
• Start Date:
  20050701
• Source Full Name:
  Coping, personality and the workplace: responding to psychological crisis and critical events
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:be5a33ca2a197db590335335e6cf3f32684b59b7b24ba61494c22fd0a253936e202b5925320f8a2e15f0d3ae954eae1f40afaae4942bd0e4026552b39cfe0246
• Download URL:
  https://stacks.cdc.gov/view/cdc/203326/cdc_203326_DS1.pdf
• File Type:
  [PDF - 3.74 MB ]