Hospital workers bypass traditional occupational injury reporting systems when reporting patient and visitor perpetrated (type II) violence

Details

• Personal Author:
  Conway SH ; Dement, John M. ; Lipscomb HJ ; Pompeii LA ; Schoenfisch A ; Smith CD
• Description:
  Background: Under-reporting of type II (patient/visitor-on-worker) violence by workers has been attributed to a lack of essential event details needed to inform prevention strategies. Methods: Mixed methods including surveys and focus groups were used to examine patterns of reporting type II violent events among approximately 11,000 workers at six U.S. hospitals. Results: Of the 2,098 workers who experienced a type II violent event, 75% indicated they reported. Reporting patterns were disparate including reports to managers, co-workers, security, and patients' medical records-with only 9% reporting into occupational injury/ safety reporting systems. Workers were unclear about when and where to report, and relied on their own "threshold" of when to report based on event circumstances. Conclusions: Our findings contradict prior findings that workers significantly underreport violent events. Coordinated surveillance efforts across departments are needed to capture workers' reports, including the use of a designated violence reporting system that is supported by reporting policies. [Description provided by NIOSH]
• Subjects:
  Behavior Health Personnel Mental Disorders Mental Health Occupational Exposure Occupational Health Safety Stress, Psychological Surveys And Questionnaires Violence
• Keywords:
  Author Keywords: Type II Violence Behavioral-disorders Employee Exposure Health-care-personnel Health-surveys Hospital Workers Injuries Injury-prevention Medical Personnel Nurses Occupational Injury Surveillance Physical-reactions Protective Measures Psychological-factors Psychological-stress Recording Systems Recordkeeping Reporting Violence Surveillance Violence-prevention Worker-health

  More +
• ISSN:
  0271-3586
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  North Carolina ; OSHA Region 4 ; OSHA Region 6 ; Texas
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Volume:
  59
• Issue:
  10
• NIOSHTIC Number:
  nn:20048371
• Citation:
  Am J Ind Med 2016 Oct; 59(10):853-865
• Contact Point Address:
  Lisa A. Pompeii, PhD, Division of Epidemiology, Human Genetics, Environmental Sciences, School of Public Health, University of Texas Medical Center, Houston, Texas
• Email:
  lisa.pompeii@uth.tmc.edu
• Federal Fiscal Year:
  2017
• Performing Organization:
  University of Texas, Health Science Center - Houston
• Peer Reviewed:
  True
• Start Date:
  20100701
• Source Full Name:
  American Journal of Industrial Medicine
• End Date:
  20150630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:09733fa9bc2fd23d79a9e627e00fbeaf291fc402c2f0a216f9c75b51f21c351e3207b1a737bee655cd78245be148c0c6fdc865eb7351e60c4ee79ff767439eca
• Download URL:
  https://stacks.cdc.gov/view/cdc/203137/cdc_203137_DS1.pdf
• File Type:
  [PDF - 208.61 KB ]