Managerial and organizational discourses of workplace bullying

Details

• Personal Author:
  Boutain DM ; de Castro AB ; Johnson SL ; Tsai JH
• Description:
  OBJECTIVE: To explore how workplace bullying is addressed by hospital nursing unit managers and organizational policies. BACKGROUND: Although workplace bullying is costly to organizations, nurses report that managers do not consistently address the issue. METHODS: This study used discourse analysis to analyze interview data and policy documents. RESULTS: There were differences in the manner in which managers and the policy documents labeled bullying-type behaviors and discussed the roles and responsibilities of staff and managers. Policies did not clearly delineate how managers should respond to workplace bullying. CONCLUSIONS: These differences can allow management variation, not sanctioned by policy. Unclear policy language can also offer insufficient guidance to managers, resulting in differential enforcement of policies. [Description provided by NIOSH]
• Subjects:
  Aging Behavior Health Care Facilities Workforce And Services Health Personnel Men Occupational Health Safety Women Workplace
• Keywords:
  Age-groups Humans Medical-facilities Nurses Nursing Work-environment Worker-health Workers
• ISSN:
  0002-0443
• Document Type:
  Text
• Funding:
  Grant
• Genre:
  Journal Article
• Place as Subject:
  OSHA Region 10 ; Washington
• CIO:
  National Institute for Occupational Safety and Health (NIOSH)
• Topic:
  Workplace Safety & Health
• Location:
  North America
• Pages in Document:
  457-461
• Volume:
  45
• Issue:
  9
• NIOSHTIC Number:
  nn:20046975
• Citation:
  J Nurs Adm 2015 Sep; 45(9):457-461
• Contact Point Address:
  Dr Susan L. Johnson, University of Washington-Tacoma, Box 358421,1900 Commerce St, Tacoma, WA 98402
• Email:
  slj6@uw.edu
• Federal Fiscal Year:
  2015
• Performing Organization:
  University of Washington
• Peer Reviewed:
  False
• Start Date:
  20050701
• Source Full Name:
  Journal of Nursing Administration
• End Date:
  20250630
• Collection(s):
  National Institute for Occupational Safety and Health
• Main Document Checksum:
  urn:sha-512:9214c497bc5ffb2433a5a759a3b68f3e583455a8d36a8831cec57930e16ec43d123b5d3c44ec89046549f2fb278e30bd3ac23be1b2b981177983a9dd82fa721f
• Download URL:
  https://stacks.cdc.gov/view/cdc/202221/cdc_202221_DS1.pdf
• File Type:
  [PDF - 404.07 KB ]